The SLA Success/Fail Counts Rates Gadget displays shows a stacked bar chart of the success and fail failure rates of selected SLAs as a stacked bar chart. On this page, you will learn how to add the .
This tutorial will walk you through the process of adding the Periodic Met vs. Exceeded SLA Gadget to your dashboard.
Add The SLA Success/Fail Rates Chart Gadget
1. Go
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Dashboardto the Dashboard you want to add the gadget to.
2. Click
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Add GadgetAdd gadget or Add a new gadget.
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3. Search
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SLA Success/Fail Rates Chart gadget.
4. Click
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Add Gadget.
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5. The
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SLA Success/Fail Rates Chart gadget configuration screen will appear.
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6. Select a
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Filter or a Project to pick which issues to include in the gadget.
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You MUST SELECT only one filter or one project.
Select
7. Select SLAs to include in the count or leave it blank if you want to include all SLAs.
8. Tick
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Include Progressing SLAs if you want to see SLAs which are still in progress.
9. Create a
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Custom Gadget Title.
10. Select Refresh Interval.
11. Click Save.
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12. That’s it! The gadget will now appear in the dashboard.
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Time to SLA gadgets use Lucene indexes to ensure a scalable dashboard experience, just as Jira gadgets do. Problems in those indexes might result in inconsistent numbers sometimes. If you experience such a problem, you can find possible solutions here. |