| Info |
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A backup of the App creates a dump of the application database only. It does not include Jira issue data (Jira backup is a separate process that results in a creation of a Jira backup file). |
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Server/Data center to Cloud migration (Jira)
| Tip |
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BigPicture migration from Jira On-premise to Jira Cloud can be run using: |
Post-migration issues when issue security settings are set
| Warning |
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If there are issue security settings set for issues on Jira Server, BigPicture will lose access to such issues after migrating company-managed and team-managed projects to Jira Cloud. |
In such a situation, perform the following steps after migration.
For company-managed projects:
- Open Jira Cloud.
- Navigate to the Project settings > Issues > Issue security page.
- For each issue security level that is defined, add the following project role: atlassian-addons-project-access
- Click Add to confirm.
- Now, BigPicture is granted access to issues.
For team-managed projects:
Currently, it is not possible to add roles on the Issue Security page due to limitations on the Atlassian side.
How does an App "restore" work?
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