1. Log into in to your Jira account.
2. Click Time to SLA in the header menu to see the TTS menu, then click SLA fields.
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TTS Time to SLA creates SLA Panel, Time to SLA, and Overdue custom fields upon installation; however, others need to be created manually (i.e., SLA Indicator, SLA Overview, SLA Dates). After you've added those, you'll need to add them to the screens where you want them to appear. |
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