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| Application | Jira |
|---|---|
| Host | Datacenter |
Cause
| Panel | ||
|---|---|---|
| ||
CMJ allows only one snapshot creation at a time. This means that before you attempt another one, you should wait for the current one to complete. |
Solution
To create a new snapshot, here is the way:
- When an operation is running in the background, wait for the previously started operation to be completed. You can monitor this in the CMJ's Audit log for a message that suggests the snapshot is created. Please refer to Audit Logging for more details.
To kill stop the process of snapshot creation, here is the way:
- Rarely can the operation get stuck because of an unexpected issue with the platform. To kill stop the process anyway, the solution is to restart JIRA and create a new snapshot.
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