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Workflow assigned reviewers

Users can be preassigned to an approval by editing the approval in the workflow visual builder. The users are assigned on the transition into the state

An approval can be configured to pre-assign users as reviewers when the approval Reviewers setting is either

• Users can be assigned through UI - automatically assign reviewers

• Set all reviewers that have to approve - automatically assign reviewers

Users can be assigned through UI - automatically assign reviewers

For further information see Reviewer approval settings - Users can be assigned through UI.

Set all reviewers that have to approve - automatically assign reviewers

When the approval setting is Set all reviewers that have to approve

• all reviewers must undertake the approval and agree on the approval decision for the approval to be complete

• reviewer decisions are appended to the user avatar in the workflow popup

• a user can amend an approval decision until the approval is complete

When the Minimum approvals value is set, the approval is set as complete when

• the Minimum approvals number of decisions that agree are made

Tip
To avoid blocks in a process, if an approval decision is not critical, add multiple preassigned reviewers and set the Minimum approvals=1. This requires only a single reviewer decision to complete the approval.

Additional preassigned reviewers are not required to undertake the approval if If there are more preassigned reviewers than the Minimum approvals required, the additional assigned reviewers are not required to undertake the approval.

If there is a disagreement in the between reviewer approval decisions, the approval is not completed until all existing reviewer decisions agree.

For example, an approval configured with Minimum approvals = 2 is not set as complete if

• there are 4 preassigned reviewers

• 2 reviewers have a current Approve decision

• one reviewer has a current Reject decision

Any Reject decision must be changed before the approval is set as complete.

Further details: Approval reviewer settings - Set all reviewers that have to approve.