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Approval reviewers in a custom workflow state are managed by editing the approval using the workflow builder visual editor in the space settings document management dashboard.
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Reviewers for an approval can be configured in the workflow builder visual editor as:
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Any user can undertake the approval
option to require a minimum number of reviewers to undertake and agree on the approval decision
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Users can be assigned through UI
An approval can be configured in the visual editor to allow Allow one or more users to be assigned as reviewers on the page using the workflow popup
workflow popup displays the Add reviewer option
assigned users are displayed in the workflow popup
The visual editor includes options to
pre-assign users as reviewers (in addition to manual assignment of reviewers on the page)
require a minimum number of reviewers to undertake and agree on the approval decision
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Once a user is assigned as a reviewer
only assigned user(s) can undertake the approval
the approval buttons are disabled for a user who is not assigned
additional users can be assigned as a reviewer using the workflow popup on the page
preassigned users can be unassigned using the workflow popup on the page
If more than one reviewer is assigned
then all reviewers must agree on the approval decision (approved/rejected) for the approval to be completed
Until the approval is complete (all assignees have undertaken and agreed on the approval decision)
additional users can be assigned
existing assigned users can be unassigned if they have not undertaken an approval decision
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Use Minimum approvals to require two or more users to undertake and agree on the approval decision to complete the approval.
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Set the Minimum approvals=1 to require a single user decision from multiple assigned reviewers to reduce blockages on non-critical approval steps. |
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See: Assignable approval in workflow builder and Manual assignment of reviewers. |
Set all reviewers that have to approve
An approval can be configured in the visual editor to mandate users to undertake the approval
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avatars for assigned users are displayed in the workflow popup on the page
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only preassigned reviewers can undertake the approval
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Mandate chosen users or members of a user group to undertake the approval
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Minimum approvals
The visual editor includes an option to require Set a minimum number of users reviewers to undertake an approval decision and agree to complete the an approval.
This can be set for each of the approval Reviewers settings:
Anyone can approve
Users can be assigned through the UI
Set all reviewers that have to approve
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to approve
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For example, if there are 4 assigned people with
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Minimum approvals set as 2. For the following reviewer approval sequences
Scenario 1
first 2 approval decisions by different assignees are Reject
Minimum approvals is 2 and the approval is complete as rejected
any related reject transition occurs
Scenario 2
first 2 approval decisions by different assignees are Approve
Minimum approvals is 2 and the approval is complete as approved
any related approve transition occurs
Scenario 3
1st assigned reviewer chooses to Approve
2nd assigned reviewer chooses to Reject
Minimum approvals is not yet achieved
no change in approval occurs
3rd assigned reviewer chooses to Approve
Minimum approvals is 2 but no change occurs because there is a current contra decision for the approval
2nd assigned reviewer then changed their mind from Reject to Approve
the Reject contra decision for the approval is no longer current (all 3 reviewer decisions are Approve)
Minimal approvals is 2 and there is now 3 approval decisions with no contra decision
approval is complete as approved
any related approve transition occurs
4th assigned reviewer did not need to make any approval decision
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Setting a value for Minimum approvals is useful when a large team of reviewers is assigned, but you only need two of these reviewers to approve. It is also useful when the approval is configured to allow Anyone can approve: this ensures that at least two or more reviewers agree on the review decision. |
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