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Calculates the time passed from the creation of an issue to its resolution. |
The Resolution Time Calculator works out the amount of time passed from the creation of an issue to its resolution.
To define or update the Resolution Time Calculator
- Navigate to Jira Admin > Add-ons > Enhancer Plugin Menu > Custom Field Configuration and go to the Time tab.
- Click on the Add new Resolution Time Calculator button.
- Fill in the dialog box:
- Create a Name for this field.
- Select a working calendar.
- Click on the Add Custom Field button. That's it.
Using the Resolution Time Calculator in JQL Searches
- You can use the Resolution Time Calculator in your JQL searches. It's as easy as any custom field.
- If you are in Basic view, simply select the already defined Resolution Time Calculator, and type the time duration accordingly (e.g. in the screenshot below it is searched from 1h to 1d 4h).
- If you are in Advanced view, you can simply type the below ("JEP - time till resolution" is the custom field name).
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