Summary
After setting you Set up the a connection to Salesforce and clicking on the click Authorize button, the user is you are redirected to sfjc.integration.appfire.app
, and the You are not authorized to perform this request Your cookie settings blocked the connection error
is displayed.
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From here, click See how to adjust your browser settings to open this document page, or click Contact support to open our support portal.
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Environment
Jira version: All
Add-on version: All
Cause
This error is caused by a setting in the browser that blocks thirdblocks third-party cookies.
Resolution
To fix the issue, please ensure the following setting is disabled in the browser settings:
In Google Chrome:
Click Customization> Settings.
Under the Privacy and security section, click Cookies and other site data.
Ensure the Block Third Party Cookies option is not selected (unchecked).
In Safari:
Go to Preferences (Command + ,) > Privacy. Disable the Prevent cross-site tracking setting (unchecked).
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