Overview

Retrieve a list of issues from Jira within Slack for a project by user, priority, sprint, or any advanced JQL.

Make sure to invite the bot to the channel to be able to search for issues.

• The bot returns the first ten issues with a link to see the whole list within Jira.

• You can use upper or lower case to search. The bot is not case-sensitive.

• The bot will return the list of issues in order of priority.

• Slack will suggest users once you type the @ symbol if searching for a user.

• New users will be asked to connect their Slack and Jira accounts to view issue details.

Prerequisites

• You must invite the bot to the channel to use this feature.

Search by project

1. Go to the channel and type project XX. Replace XX with either the project code or the full project name.

   1. If wanting to retrieve a list of issues for a specific user, type project XX @username where @username is the specific Jira username.

Search by sprint

1. Go to the channel and type sprint  XX where XX is the name of the sprint.

Search by user

1. Go to the channel and type issues @user where @user is the Jira user name to filter by.

2. The following commands can also be used to retrieve a list of issues for a specific user:

   • issues (user)

   • my tickets

   • my priorities

   • my issues

Search by advanced (JQL)

The JIRA query language (JQL) allows for complex issue searches. This is how you can create queries in JIRA and then utilize them with Integration+. You can write JQL formatted messages directly in Slack, create them in JIRA, and copy the syntax into Slack.

1. Log in to Jira and go to Search Issues.

2. Create your search via the basic or advanced tabs.

3. Copy the JQL from Jira (if using the basic search you will need to switch to JQL).

4. Go to the channel where the bot is installed. Type Jira search and paste the JQL from the previous step.