Microsoft Edge
In the Edge Settings window, select Cookies and site permissions > Cookies and data stored > Manage and delete cookies and site data.
Under Allow, select Add to add the following site:
Google Chrome
In the Chrome Settings window, open the Privacy and security tab, and then select Cookies and other site data.
Under Sites that can always use cookies, select Add, and then select the Including third-party cookies on this site checkbox.
Add the following sites:
[*.]nextup.ai
Your Jira URL
Mozilla Firefox
In the Firefox Settings window, select the Privacy & Security tab.
Under Cookies and Site Data, select Manage Exceptions.
In the Address of website text box, enter the following URLs, and then select Allow:
https://teams-helpdesk-core.nextup.ai
https://teams-helpdesk-tabs.nextup.ai
Select Save Changes.
Safari
Teams support for Safari is currently in preview. Update the following setting, and then try again to access the Teams web client:
Select Preferences > Privacy.
Clear the Prevent cross-site tracking checkbox.
Close Safari, reopen the browser, and then navigate to teams.microsoft.com