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You can create a calculated (read-only) custom field that holds the date when an issue transitions into a specific status.
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Step 1: Create a Status Entry Date custom field
From Jira settings, navigate to Manage Apps.
From the side menu, find
Enhancer Plugin for JIRA
.Click Custom Field Configuration.
Click the Add new JEP custom field button.
Click the Date tab on the left-hand side of the dialogue.
Select Status Entry Date, then click Add custom field.
Step 2: Configure the field
Fill in the dialog box:
Name – Create a name for the custom field (this will appear on screens and can be used in JQL).
Status – You can select one or more statuses to record the date when the issue transitioned to that status.
After the 5.36.0 version, you can select multiple statuses.
First/Last – Select whether the issue can re-visit this status (for example, the issue can be reopened and then changed to the Under Review status again). If you choose Last, you can also decide whether the custom field will skip self-transitions in its calculation.
Click the Save custom field button.
You must link the custom field with the appropriate screens to see them. For more information, refer to the Jira documentation.
Usage in JQL searches
You can use the Status Entry Date in your JQL searches to filter and sort issues based on their resolution time.