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 How do I view a drill down of specific tickets in the Risk Matrix and Risk Reports?

See How to view a drill down of specific tickets in the Risk Matrix and Risk Reports.

 How do I make imported risks visible?

See How to make imported risks visible.

 Why is Risk issue type not available in my team-managed project?

When you install Hedge, it creates a custom Risk issue type in your Jira instance. This issue type is added to all your company-managed projects. Due to Jira limitations, it's not done automatically in team-managed projects.

To create a new (custom) issue type in your team-managed software project:

  1. From your project's sidebar, click Project settings > Issue types > + Add issue type.

  2. Select Create issue type.

  3. Give your issue type a name (Risk), description, and choose the relevant icon.

  4. Click Create.

After you create a Risk issue type in your team-managed project, you can create Risks directly from the Hedge Risk Register.

See https://support.atlassian.com/jira-software-cloud/docs/set-up-issue-types-in-team-managed-projects/ and https://wiki.jexo.io/space/HED/847085586/Create+risk to learn more.

 How do I apply a promo code/discount code for Hedge?

See How to apply a promo/discount code.

 Is there a demo environment where I can try Hedge?

Simply sign up for a free Jira instance https://www.atlassian.com/software/free and install Hedge from https://marketplace.atlassian.com/apps/1227408/hedge-risk-management-risk-register-for-jira?hosting=cloud&tab=pricing.

Jira and Hedge are free for up to 10 users, so you can invite other colleagues to try Hedge for as long as you need.

Have questions? We’re here to help! Raise a request for support: https://appfire.atlassian.net/servicedesk/customer/portal/11.

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