Skip to end of banner
Go to start of banner

How to capture Slack messages in Jira issues

Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 3 Next »

You can capture select messages within Slack and have them added to issues in Jira to help keep information in sync.

Capture threads to Jira

  1. Make sure you invite the bot to your channel

  2. Find a thread in your Slack channel

  3. Type jira capture

  4. Choose if you want to create a new issue or add to an existing issue

Adding 📷 to capture a thread

  1. Find a message with a thread in Slack

  2. Add the 📷 emoji the top message

  3. Choose if you want to create a new issue or add to an existing issue.

  4. Select which messages you want to add to the issue.

Using the📍emoji to capture a select message

  1. Find a thread with a ticket number in the header.

  2. If there is a message you want to capture in the comments of the Jira ticket place the📍emoji on the message and the message will save to the Jira ticket.

😠 Nothing happens when I try this!

Make sure to invite the bot to the channel to use emojis.

  • No labels