🤔 Context: A Support Manager wants the company Jira Customer Portal to have a Chat Widget.
🌧️ User Problem: As a Support Manager, I want our customers to be able to get in touch with us immediately without any fuss, but I also want the agents to be able to answer without ever leaving Jira.
☔ Solution: Using Chat for Jira Service Management!
Chat for JSM is a live chat app for Jira Service Management; it enables real-time conversations, faster support request resolution, and higher customer satisfaction.
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Chat for Jira Service Management is a valuable tool for customers, as it allows them to easily and quickly communicate with their service team through a convenient chat interface. This can help speed up the resolution of issues and improve overall customer satisfaction.
Additionally, Chat for Jira Service Management integrates seamlessly with the Jira platform, providing a streamlined and efficient experience for both customers and service team members. With this tool, customers can get the help they need in real-time, without the need for lengthy email exchanges or phone calls.
Overall, Chat for Jira Service Management provides a convenient and efficient way for customers to get the support they need.