This article explains how to resolve the reporter field error when using the sub-task post function in the Create on Transition for Cloud app.
Instructions
- Log in as a Jira administrator and click Projects.
- Select the required project and click Project Settings.
- Select the required workflow and click Edit to view the transitions associated with the workflow.
- Select a transition and click Post-Function from the box on the right.
- Click Add post function, select Create Sub-task from the list, and click Add.
- Configure the Create sub-task post function as follows:
Publish the workflow.
For testing purposes, create a sample ticket. For example, create a ticket with Improvement issue type and transition to the In Review status.
Navigate to>System>Transition Logs to check the transition logs.
- Edit the respective project permissions and edit the reporter permissions in Modify Reporter for a Group as shown:
- Now, create an improvement request and change the status to In Review as per the configured post-function.
Sub-tasks are created with relevant links in Issue links. As per the given example, the output is similar to:
The transition log entry after the transition are similar to:
If you are installing the Create on Transition app for the first time, the mentioned error is observed. You must add the required permissions to the Group to resolve this error.