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Testing a Connection

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Introduction

This page will guide you through the steps for testing a connection.

The purpose is to verify whether the connection is working or not and to help to diagnose the problem.

Testing a Connection

  1. Go to the Connection Configuration Interface. 

  2. Click Test.



  3. Wait for the results to appear.
    The following image is an example of a succesdful connection test result:

 

Page Contents

ProTip

Results are logged in the Connector Diagnostics for each test.

Having security token woes?

If your Salesforce.com connection won't authenticate, refer to the KB article:
How Do I Resolve LOGIN_MUST_USE_SECURITY_TOKEN Errors?

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