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Support for parametrized GET/POST requests

XML / JSON Multi Request custom field obtains values from an XML / JSON response via XPath / JSONPath. This enables you to retrieve end-user data from external systems and display it on a support ticket.

To configure the app to support passing fields values as argument for the http requests, perform the following steps:

  1. Add a custom field as described here.
  2. To configure custom field settings, click Edit XML/JSON HTTP Settings.
  3. Configure the parameters as described in the table below. The following picture shows an example of how you can configure the fields.



  4. To finish the configuration click Save.

As a result, a select list custom field with a list of employees in JSON format is available in your selected issue screens.

Support for different values for JSON Path and XPath

To test JSON http field use the following resource: https://my-json-server.typicode.com/tperepelkin/requests/json
JSON Path options:

  • $.ElapsedTime - single number value (available starting with 2.0.2 version)
  • $.PrimaryQueryResult.QueryId - single string value (available starting with 2.0.2 version)
  • $..Cells[2].Value - single string value (available starting with 2.0.2 version)
  • $..Cells[*].Key - an array of strings

To test XML http field use the following resource: https://www.w3schools.com/xml/books.xml
XPath options:

  • /bookstore/book[1]/author - single text value of XML element node (available starting with 2.0.2 version)
  • /bookstore/book[1]/author/text() - single text value of XML text node
  • /bookstore/book[*]/author - an array of text values, generated from XML element nodes (available starting with 2.0.2 version)
  • /bookstore/book[*]/author/text() - an array of text values, generated from XML text nodes

Fields description

For each XML/JSON custom field that you add, there is a set of parameters to configure on the field configuration page. 

Field

Description

URL

URL to the required resource.

For the GET requests it can contain GET parameters.

Basic Auth Username

Username for basic access authentication (optional)

Basic Auth Password 
Password for basic access authentication (optional)
Request Type
An HTTP request type (GET, POST)
Request Data
Body of the HTTP POST request
XPath or JSON Path
Path for getting values

Proxy port

Port number of a proxy server. Proxy settings are available starting with v1.2.11.

Proxy host

IP address of a proxy server. Proxy settings are available starting with v1.2.11.

Proxy scheme (http or https)

Protocol that defines how messages are formatted and transmitted, and what actions web servers and browsers should take in response to various commands. Proxy settings are available starting with v1.2.11.


See also

HTTP - Adding XML/JSON Request Custom Field


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