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How Do I Resolve a SSL Certificate Issue?

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Overview

Valid SSL certificates form a foundation of secure connectivity between our systems and your Jira instance.

  • We validate your SSL certificate automatically.

  • Self-signed certificates cannot be verified and, therefore, are not trusted by our system.

  • We use a plugin for Node.js that handles the validation for our system.

SSL Validation

Learn more about how SSL certifications are verified here.

What do you think if you have a self-signed certificate

If you use a self-signed certificate with your Jira instance and would like to use our services you have a few options.

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