Security and Trust

Security

Protecting Your Data:

• Continuous Monitoring: We constantly monitor security and process compliance to ensure your data is safe.

• Code Review & Analysis: All code undergoes peer review and automatic static analysis to identify vulnerabilities.

• Data Encryption: Data is encrypted at rest for added protection.

• Third-Party Verification: Source code dependencies are scanned for potential security risks.

• Security Training: All employees receive comprehensive security awareness training.

• Multi-Factor Authentication: Multi-factor authentication is required for all systems.

• Background Checks: Rigorous background checks are conducted for all staff.

• Bug Bounty Program: We actively participate in bug bounty programs to identify and address potential issues.

Reliability

Proven Track Record:

• Platinum Partner Support: We are a Platinum Atlassian Marketplace Partner, ensuring the highest level of support.

• Multiple Support Channels: We offer convenient support through a dedicated Support Portal and email.

• Extensive Experience: With over 6 years on the Atlassian Marketplace, we have a proven track record of success.

• Cloud Fortified: We meet strict Cloud Fortified security standards for cloud-based applications.

Compliance

Committed to Data Security:

• ISO 27001 Certification: We are actively pursuing ISO 27001 certification, a globally recognized security standard.

• GDPR Compliance: We are committed to complying with GDPR regulations for data protection.

• Transparent Privacy Policy: Our detailed privacy policy clearly outlines how we handle your data.

Data Storage

What OKR data is stored by Appfire?

• OKR names, descriptions, labels, teams, and levels.

• Values of Key Results (KRs), including all historical values.

• Names of periods and their date ranges.

• IDs of issues connected to OKRs.

• IDs of users.

Does Appfire duplicate any sensitive data from Jira?

No, Appfire does not duplicate sensitive data from Jira. Instead, it references Jira data using its ID. Specifically, Appfire does not store details about users (such as emails or names) and does not store details of issues (such as summary, description, status, etc.).

Where does OKR for Jira store the data?

OKR for Jira stores data in Atlas Mongo hosted by Amazon Web Services infrastructure, available in both the United States and EU servers. The data residency of OKR for Jira depends on the hosting location of your Jira instance.