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Enabling Support Features

Owned by Scott Dudley
Dec 14, 2017
1 min read

The Support tab on the Arsenale Dataplane » Administration page shows a number of key properties of your Jira and Dataplane instance. This information is particularly helpful to reference whenever working with Arsenale Support to debug and resolve a possible Dataplane issue.

Enabling Debug Logging

When working with Arsenale Support, you may be asked to enable Dataplane debug logging on this page to see and share more-verbose Dataplane status information. To enable this feature, click the Enabled checkbox next to the Debug Logging option. 

 

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