How do I provide useful data for performance issue analysis?

Purpose

This article describes enabling debug logs for the Linking for Confluence app.

Solution

In the Linking for Confluence Data Center, you can troubleshoot app performance issues using the logging feature.

To troubleshoot any performance issues, do the following:

1. Click the Gear icon ( ⚙ ) > General Configuration. Under Administration, choose Logging and Profiling from the sidebar.

2. On the Logging and Profiling screen, you need to Add a New Entry.

   1. Add net.customware.confluence.plugin.linking as a new entry in the Class/Package Name.

   2. Set the New Level to DEBUG

   3. Select Add entry.

   4. Scroll down and click Save.

3. Load the page where you are experiencing slow performance with the app.

4. Generate the Support zip.

Removing the debug entry

If you want to disable the logging, ater saving the log file do the following:

1. Return to the Logging and Profiling screen (navigate as mentioned in the steps above).

2. Locate the net.customware.confluence.plugin.linking entry.

3. Click Remove.