KB : How to display Chat widget icon and Chat window at the left



In order to make Chat widget icon to be displayed at the bottom left on the screen instead of bottom right, you will need to apply the following CSS, 

Step-by-step guide

Chat widget icon on the external web page

  1. Include this CSS at your external web page
.support-chat-icon{
left: 20px!important;
}
.spartez-support-chat-container{
left: 0!important;
}

Chat widget icon on Jira Service Desk portal

  1. Go to your Jira instance
  2. Click "Add-ons" at "Jira Administration"
  3. Click "Translate and Customize" under "Chat" section
  4. Click "Customize Appearance on Service Desk Portal"
  5. Include this CSS section and click "Save"

    .support-chat-icon{
    left: 20px!important;
    }
    .spartez-support-chat-container{
    left: 0!important;
    }