SP cloud - Installing the app

Owned by Iryna Ihnatiuk
Last updated: Feb 02, 2023

The installation of the app is a standard procedure and is the same as for any other app for Jira cloud. You buy a cloud app by subscribing to it. First, you start a free trial, and then the subscription starts automatically after the trial period.

Starting with your Surveys for Jira cloud

  1. In your test cloud Jira instance, click the Jira icon, then go to Jira settings > Apps > Find new apps.
  2. In the search, enter "Surveys for Jira".
  3. Click Free trial to download and install your app.

Note that although you can re-enable the trial within the original trial period, you can't try it again beyond the original trial period. At that point, you can only subscribe to the app from the Manage add-ons page. For more details, see Atlassian documentation.


Ending subscription of your Surveys for Jira cloud

If you don't terminate the trial within the trial period, a subscription for the app kicks in. Trials last for a month from the start of your next billing date. After starting a trial, you can stop it from the app administration page. 

To end a subscription for Surveys for Jira cloud, perform the following steps:

  1. In your test cloud Jira instance, go to Home > Settings > Apps > Manage apps.
  2. Locate Surveys for Jira and expand its panel.
  3. Click Unsubscribe.


Canceling an app subscription takes effect immediately.

App configuration

Creating a survey