Comala Share It Retirement

Comala Share It will be retired on 15 April 2024.

Administrator Guide

Owned by Robert Alexander Marshall
Last updated: Feb 16, 2024 by Robert Alexander Marshall
4 min read

After careful consideration, Comala Share It (Data Center and Server) will be retired and archived on the Atlassian Marketplace on Apr 15, 2024. Current customers and evaluators were informed of this change on January 17, 2024. For alternative options see the Comala Share It app retirement page

Please contact our support team if you have any questions. 

1 How to | 2 FAQ

How to

How to Disable Share It for Certain Spaces

Go to the Share It configuration menu (only admins)

  • move spaces between Allowed and Restricted lists

  • Save the configuration settings once you have finished

There are no sharing options in the restricted spaces and existing links will be restricted.

All new groups are, by default Allowed.

Read-only mode

When read-only mode is enabled for the Confluence instance, sharing and/or removing links is not allowed.

  • the options for any user to create/delete shared page links are now hidden

  • only a global administrator in Global Configuration has the option to delete currently activated links

However, viewing of shared versions of a shared page is allowed when read-only mode is enabled.

When the shared link is opened the following actions are still performed

  • expiration for the link is checked before the shared page is rendered

  • the link view action is recorded (+1 to the shared link clicks)

Activating read-only mode does not affect link expiry. In read-only mode, existing shared link expirations expire on the date set when the link was created. The expired link is removed from a shared version of a page.

How to Enable the Functionality Only for a Group of Users

Go to the Share It configuration screen

  • type space name in the "ALLOWED GROUPS" input field

  • select group

  • click Add button

This input field uses autocomplete to enable users to quickly find and select from the existing groups. Select the proper group.

  • Save the configuration settings once you have finished

How to Force Expired Links Deletion

Go to

  • Confluence Admin

    • confluence/admin/console.action

  • choose Scheduled Jobs

    • confluence/admin/scheduledjobs/viewscheduledjobs.action

  • navigate to"Stop Sharing Expired Links"

There you can

  • disable or run it manually

  • check the history

  • or edit it

How to Configure Sharing by Email

Email sharing is disabled by unchecking its checkbox in the Comala Share It global administration screen.

Subject and body can personalized with your own template.

How to Add Confluence Comments to Shared Pages

Go to the Share It configuration menu (only admins)

  • enable Comments in Shared Pages

  • click Save

Now, all your shared pages will display the existing comments.

How to Add Disqus Comments to Shared Pages

Go to the Share It configuration menu (only admins).

  • enable Disqus comments in Shared Pages

  • add the website name

    • you will find the website name in your Disqus configuration dashboard

    • make sure you have configured your Website URL in Disqus too

  • Click Save

All your shared pages now have Disqus ready.

FAQ

The "Shared" banner doesn't appear. I'm using the RefinedWiki theme

If you are using the RefinedWiki theme, some users will find after clicking on Share this page... that there's no "Shared" banner:

And instead, your page looks like the following, without extra information right below the page title

You might have the Metadata option disabled.

To enable it, go to the space options, Space Layout.

There, make sure that the Metadata option is selected.