Analytics information - 6.x

Owned by Former user (Deleted)
Last updated: Jun 14, 2021 by Smita Nair
4 min read

This app captures analytics data and stores this in a private analytics database hosted in the United States of America.

The app collects a limited amount of information in order to help us make decisions on where to invest for future releases.  The app does not save any personal information and makes every attempt to de-identify the data that is being sent to simple counts and in-use attributes.  

To improve the customer support experience, we do include the Support Entitlement Number (SEN).

(info) You can opt out at any point by toggling the option to Off within the app's Global configuration page.

Install 

This data is collected each time the app is installed. 

{
  "keen": {
    "timestamp": "2019-06-04T06:33:31.386Z",
    "created_at": "2019-06-04T06:33:31.554Z",
    "id": "5cf610bb1bf598000124e5fe"
  },
  "eventInfo": {
    "type": "install"
  },
  "hostInfo": {
    "hostVersion": "6.9.0",
    "hostEdition": 25,
    "hostIsEvaluation": false,
    "hostIsDataCenter": false,
    "hostSEN": "SEN-L0001234",
    "hostServerId": "XXXX-XXXX-XXXX-XXXX",
    "hostMaxUsers": "25",
    "hostLicenseType": "DEVELOPER"
  },
  "pluginInfo": {
    "pluginKey": "org.swift.confluence.script",
    "isUnlimitedUsers": true,
    "pluginVersion": "5.2.0",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-12345678"
  }
}

Licensed

This event is collected when there is a change or an addition to the app's license.

{
  "keen": {
    "timestamp": "2019-05-28T13:13:30.224Z",
    "created_at": "2019-05-28T13:13:31.281Z",
    "id": "5ced33fb5f514e0001603a68"
  },
  "eventInfo": {
    "type": "license-added"
  },
  "hostInfo": {
    "hostVersion": "6.9.0",
    "hostEdition": 25,
    "hostIsEvaluation": false,
    "hostIsDataCenter": false,
    "hostSEN": "SEN-L0001234",
    "hostServerId": "XXXX-XXXX-XXXX-XXXX",
    "hostMaxUsers": "25",
    "hostLicenseType": "DEVELOPER"
  },
  "pluginInfo": {
    "pluginKey": "org.swift.confluence.script",
    "isUnlimitedUsers": true,
    "pluginVersion": "5.2.0",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-12345678"
  }
}

Global configuration 

This data is collected whenever the administrator makes changes to the app's Global configuration page.  

{
  "keen": {
    "timestamp": "2019-06-04T07:36:20.203Z",
    "created_at": "2019-06-04T07:36:21.532Z",
    "id": "5cf61f755f536e00011c1343"
  },
  "eventInfo": {
    "type": "globalconfig",
    "settings": {
      "allowJavaScript": false,
      "sendStatistics": true
  },
  "hostInfo": {
    "hostVersion": "6.9.0",
    "hostEdition": 25,
    "hostIsEvaluation": false,
    "hostIsDataCenter": false,
    "hostSEN": "SEN-L0001234",
    "hostServerId": "XXXX-XXXX-XXXX-XXXX",
    "hostMaxUsers": "25",
    "hostLicenseType": "DEVELOPER"
  },
  "pluginInfo": {
    "pluginKey": "org.swift.confluence.script",
    "isUnlimitedUsers": true,
    "pluginVersion": "5.2.0",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-12345678"
  }
}

Macro

This event is collected when the user adds a new macro to a page for the first time. 

{
  "keen": {
    "timestamp": "2019-06-04T01:19:54.659Z",
    "created_at": "2019-06-04T01:19:54.704Z",
    "id": "5cf5c73a5f536e000118d9ee"
  },
  "eventInfo": {
    "type": "new-macro",
    "macroName": "groovy",
    "macroParms": {
      "showCode": "true",
      "output": "html",
      "password": "true",
      "user": "true",
      "script": "url"
    }
  },
  "hostInfo": {
    "hostVersion": "7.0.1-m60",
    "hostEdition": 100,
    "hostIsEvaluation": false,
    "hostIsDataCenter": false,
    "hostSEN": "SEN-L0001234",
    "hostServerId": "XXXX-XXXX-XXXX-XXXX",
    "hostMaxUsers": "100",
    "hostLicenseType": "DEVELOPER"
  },
  "pluginInfo": {
    "pluginKey": "org.swift.confluence.script",
    "isUnlimitedUsers": true,
    "pluginVersion": "5.2.0",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-12345678"
  }
}

Error 

This data is collected whenever the app encounters an error. 

{
  "keen": {
    "timestamp": "2019-06-04T07:36:20.203Z",
    "created_at": "2019-06-04T07:36:21.532Z",
    "id": "5cf61f755f536e00011c1343"
  },
  "eventInfo": {
    "type": "error",
    "error": "Settings could not be saved. Your login may have expired. Try again."
  },
  "hostInfo": {
    "hostVersion": "6.9.0",
    "hostEdition": 25,
    "hostIsEvaluation": false,
    "hostIsDataCenter": false,
    "hostSEN": "SEN-L0001234",
    "hostServerId": "XXXX-XXXX-XXXX-XXXX",
    "hostMaxUsers": "25",
    "hostLicenseType": "DEVELOPER"
  },
  "pluginInfo": {
    "pluginKey": "org.swift.confluence.script",
    "isUnlimitedUsers": true,
    "pluginVersion": "5.2.0",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-12345678"
  }
}

Uninstall 

This data is collected when the app is uninstalled. 

{
  "keen": {
    "timestamp": "2019-06-04T06:33:29.768Z",
    "created_at": "2019-06-04T06:33:31.096Z",
    "id": "5cf610bb6178740001863890"
  },
  "eventInfo": {
    "type": "uninstall"
  },
  "hostInfo": {
    "hostVersion": "6.9.0",
    "hostEdition": 25,
    "hostIsEvaluation": false,
    "hostIsDataCenter": false,
    "hostSEN": "SEN-L0001234",
    "hostServerId": "XXXX-XXXX-XXXX-XXXX",
    "hostMaxUsers": "25",
    "hostLicenseType": "DEVELOPER"
  },
  "pluginInfo": {
    "pluginKey": "org.swift.confluence.script",
    "isUnlimitedUsers": true,
    "pluginVersion": "5.2.0",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-12345678"
  }
}

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