The rich filter smart gauges gadget

Owned by Dan Mihalache
Last updated: Jun 03, 2024 by Praveena Manohar
2 min read

Rich Filters::Service Management Dashboards is an extension of the Rich Filters for Jira Dashboards app. This extension adds functionality specific to Jira Service Management to the existing rich filters. Please check the Rich Filters for Jira Dashboards documentation before you proceed.

This page extends The Rich Filter Smart Gauges Gadget page from the Rich Filters for Jira Dashboards documentation. 

Rich Filters::Service Management Dashboards provide new options for the Rich Filter Smart Gauges gadget. You can now display gauges based on the SLA %Met or %Breached ratio.

In order to configure these new features, the gadget provides new setting options: 

Setting

New options – description

Setting

New options – description

Gauge Filter

Two new options are available for the Gauge Filter (this setting is available only when the Computation mode is Use smart clauses as gauge totals):

  • SLA %Met: the gauge level will be the ratio of issues with the SLA completed and met out of all the issues with the SLA completed

  • SLA %Breached: the gauge level will be the ratio of issues with the SLA completed and breached out of all the issues with the SLA completed

In all the cases, only the issues with the SLA completed are considered, and only the last cycle is included in any computation.

SLA

If the Gauge Filter is SLA %Met or SLA %Breached, then the Values setting is replaced by the SLA setting.

The user can select the SLA to display gauges.