The rich filter flexi chart gadget

The rich filter flexi chart gadget

Rich Filters::Service Management Dashboards is an extension of the Rich Filters for Jira Dashboards app. This extension adds functionality specific to Jira Service Management to the existing rich filters. Please check the Rich Filters for Jira Dashboards documentation before you proceed.

This page extends The Rich Filter Flexi Chart Gadget page from the Rich Filters for Jira Dashboards documentation. 

Rich Filters::Service Management Dashboards provide new options for the Rich Filter Flexi Chart gadget. You can now display statistics based on Service Management fields – Customer Request Type and Organizations.

Rich Filter Flexi Chart gadget

You can now create stacked bar charts based on the completion date of SLA fields and display the Met/Breached ratio for each time interval. 

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To configure these new features, the gadget provides new setting options: 

Setting

New options – description

Setting

New options – description

Statistic Type

You can select three management options:

  • Customer Request Type

  • Customer Request Type (by project)

  • Organizations

The difference between Customer Request Type and Customer Request Type (by project) is that the latter also splits the issues by project and displays the icons of the request types. The former merges the request types with the same name but from different projects.

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