Enable your local time settings in Jira to ensure local time correspondence between Jira and Dashboard Hub

If Dashboard Hub shows a date that does not match the Jira date, it means that Dashboard Hub needs permission to view the user-configured local time parameter in Jira.

A time mismatch between Dashboard Hub and Jira becomes more evident on specific cut-off dates and when different time zones are at play.

EXAMPLE

Depending on the timezone, the JQL with dates ranging from 2023-01-01 to 2022/12/31 might exclude Jira issues with date 2023-01-01.

To overcome the date discrepancy, you can:

1. Verify the Dashboard Hub Data Source:

   • Ensure that the Jira instance where you check your data is configured in the data source.

2. Set the user local time parameter to public:

   1. In JIRA, go to Profile and Settings.

   2. Select Manage Account.

Open

c. Set the Local time parameter to Anyone.