Enable local time correspondence between Jira and Dashboard Hub
If Dashboard Hub shows a date that does not match the Jira date, it means that Dashboard Hub needs permission to view the user-configured local time parameter in Jira.
A time mismatch between Dashboard Hub and Jira becomes more evident on specific cut-off dates and when different time zones are at play.
Example
Depending on the time zone, the JQL with dates ranging from 2023-01-01 to 2022/12/31 might exclude Jira issues with the date 2023-01-01.
To overcome the date discrepancy, you can:
Verify the Dashboard Hub Data Source:
Ensure that the Jira instance where you check your data is configured in the data source.
Set the user local time parameter to public:
In Jira, go to Profile and Settings.
Select Manage Account.
c. Set the Local time parameter to Anyone.
Need support? Create a request with our support team.
