Issue fields - 7.x

 

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Description

Create Issue and Create Sub-task post functions support a number of fields for a configuration that helps you control when the issue or sub-task should be created and what information is associated with the issue or sub-task once created.

Important Notes

  • If the issue is not a sub-task, then the Parent Issue is the same as the original issue - the issue that originally started the transition.

  • Unless otherwise indicated, most fields are common to Create Issue and Create Sub-task.

Sections containing field configurations

The configuration screen contains sections of powerful configuration options.

Basic Fields

The following configuration fields are most commonly used by customers.

Detailed Fields

Configurations within this section help direct where new issues or sub-tasks are created, and who they are assigned to, among other important details associated with the issue and sub-task creation.

Configurations within this section help create and copy links and link types.

Comment & Attachments

This section allows you to control whether or not to associate attachments from the parent or other Issues during creation. Likewise, you can have similar controls around comments. 

Custom Fields

Configuration settings within this section allow you to: 

  • copy custom field values from the parent or original issue 

  • define values for new custom fields

 

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