Phone Number ID

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The Phone Number ID is needed to indicate which phone number will send messages to WhatsApp from Jira.

Step 1: Find Phone Number ID on Meta for Developers

  1. In your app, go to WhatsApp > Getting Started.

  2. Copy Phone Number ID under the test phone number.

Step 2: Add Phone Number ID to Chat

  1. Open your project, and click Project Settings > Chat for JSM > WhatsApp Business.

  2. Copy the Phone Number ID into the required field.

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Next steps