Your home screen in Slack acts as a dashboard for Jira inside Slack. You can access your home screen as an easy way to interact with Jira from Slack.
What to know:
You can view lists of issues, create new issues and update existing issues from your home screen.
You can set preferences and settings to control your home tab configurations.
You can update settings via the Settings button in the bottom right.
Navigating to the home screen in Slack
Adding the app
Navigate to the Apps section in Slack
Click the + button
Type jira and select Jira Integration+
Accessing the app
Navigate to the Apps section in Slack
Click on Jira Integration+
Using the home screen
Learn how to use the home screen and greatly reduce the need to switch context between Slack and Jira.
Viewing issues assigned to you (default)
Navigate to the Jira Integration+ app in Slack
View the list of assigned issues (or your configured default - see below)
Optional: Expand or collapse issue information and quick actions
Click the checkbox expand issue information to view additional issue information
Click the checkbox show quick actions to access quick issue actions.
Changing the list of issues on the home screen
Navigate to the Jira Integration+ app in Slack
Click the Change button in the upper right
Choose from one of the default filters or use a JQL query to find a list of issues.
Issues assigned to me (default) - view the issues that are assigned to you.
Watched issues - issues you are watching
Recently created in a Project(s) - find issues that have been created recently in one or more projects
Specific status(es) by project(s) - find issues in one or more projects that are in a specific status or set of statuses
Current sprint by project and status(s) - view issues in the current sprint for a specific project
Custom JQL - enter your own JQL query to find a list of issues
View the selected list of issues on the home screen.
The app remembers your preference for future visits.
Viewing a list of issues using JQL
Navigate to the Jira Integration+ app in Slack
Click the Change button in the upper right
Scroll down to the option Custom JQL Query
Enter your JQL (learn more about JQL here)
Click the Save button
Create New Issues
Creating issues from the home screen is the easiest way to create new issues in Jira without switching context.
Navigate to the Jira Integration+ app in Slack
Click the Create button
Fill out the form and click the Next button to create your issue.You can set your project and issue type in your personal settings.
Set your Quick Create defaults
The quick create settings allow you to set a default project and issue type when you create issues. This configuration will be utilized everywhere in Slack as your personal default.
Click the Settings button on the home tab
Choose a Jira project to be your default.
Select the issue type for your default.
Click the Save button to save settings.
Find and share issues
Finding issues in Jira and sharing with your team in Slack is a great way to prevent context switches. Use the home screen to make this process simple from Slack.
Navigate to the Jira Integration+ app in Slack
Click the Find Issue button
Enter your search term (the app searches in the issue name, key and description)
Select the issue that you were looking for
Share the issue with a channel or user in Slack.
Assign Issues and bulk assign
You can find issues in Jira and assign them easily from your home screen. You can also assign multiple issues!
Navigate to the Jira Integration+ app in Slack
Click the Assign button
Enter your search term (the app searches in the issue name, key and description)
Choose one or more issues
Choose the user you would like to assign the issues to.
Add a comment
Navigate to the Jira Integration+ app in Slack
Click the Comment button
Enter your search term (the app searches in the issue name, key and description)
Choose an issue
Enter your comment on the issue
Click the Add comment button