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How to Automatically Create HipChat Rooms for High Priority Ticket Discussions

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Recipe overview

This recipe provides step-by-step instructions on how the opening of a highest priority ticket can trigger the automatic creation of a HipChat room in order to communicate about that ticket. This facilitates quick resolution to critically important tickets and ensures effective communication to all interested parties occurs.

(info) It will take you approximately 13-16 minutes to complete this recipe.

Recipe level

Ingredients

Preparation

  • This recipe assumes that either the usernames or display names of your JIRA users match the usernames or @mention names of your HipChat users. 

  • You will need JIRA Administrator permissions to your JIRA instance in order to complete this recipe.

Steps

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