Whenever trying to get original issue value for a new issue creation that is configured for the Creation on Transition post function, need to use the substitution variable.
This article explains how to get original issue value when a substitution variable is used.
Instructions
- Log into Jira as a Jira Administrator and click > Issues
- From the left sidebar, under the WORKFLOWS section, click Workflows.
- Select your project's workflow from the right side window and click Edit.
- Click the transition for which Create on Transition is configured.
- Go to Post Functions and click to edit the Create Issue post function.
- Select the Conditions & Configuration tab on the left navigation panel.
Add the below mentioned condition, for the issue to be created, only when the condition is met:
Need to add %original_customfield name% to the Condition. For example, if 'Pending reason' is the custom field name then use %original_Pending reason%.
For regular expression, give the expected value of the field. Also, select the required checkbox like Exact, Literal and Negative to match your requirements.- Update the configuration and the updated post function looks like:
- Publish the workflow before executing the transition. You will see that a new issue is created only when the condition is met after the transition occurs.
It is recommended to test this scenario in a test environment before implementing the same in the production.