Unless otherwise noted, all Bob Swift Atlassian Add-on software is licensed under the provisions of the Bob Swift Atlassian Apps EULA.
- Atlassian Marketplace handles all license orders, quotes, tracking, and billing using your my.atlassian.com account.
- Atlassian Marketplace FAQ including add-on licensing, support, and upgrade information.
- How can I request a quote?
- When and why do I need to renew my license?
- What happens when the included maintenance ends?
- Upgrading licenses
- Do I need a license for a staging development/test system?
- Yes, these are available at no charge just like Atlassian products by going to your my.atlassian.com account. Find the add-on and look for View Development License.
- Can I buy products via Atlassian Marketplace no matter what country I am located in?
- What if my evaluation license is going to expire before my purchasing process is complete?
- Go to the Marketplace entry for the add-on and press Free 30 Day Trial to get another evaluation license.
- Install the license on your instance by going to add-on in the UPM.
- Appfire Command Line Interface (CLI) has some additional license information - see Atlassian CLI License.
- Licenses are installed after the add-on is installed using Manage Add-ons - otherwise known as the Atlassian Universal Plugin Manager (UPM).
- We strongly recommend use of a recent version of the UPM. Upgrade reasonable often.
- Older versions of UPM may require going to the Config link for the add-on to add the license.
- Community/Open Source Software (OSS) licenses for add-ons are available free for any host product with an Community/OSS license - email sales@atlassian.com to request a Community/OSS add-on license.
- Where can I find my existing licenses? Your my.atlassian.com account.
- What if I can't purchase through the Atlassian Marketplace from my country? See the tip below.
- Other licensing problems? Email sales@atlassian.com.
Want expert help with your purchase?
Contact sales@appfire.com if you would like to purchase your software through an Atlassian Platinum Expert. You will get more personal attention for no additional cost!
