This page is intended for users that already use User Group Picker PRO and Power Custom Fields Premium at the same time.
If you are a first time user of Power Custom Fields Premium, feel free to skip this page.
Meet Power Custom Fields Premium
As part of our revised strategy, we have moved all custom field functionality into one Power Custom Fields app that is your ultimate go-to plugin. With this move, we will consolidate our offering and lay out the foundation for upcoming enhancements.
Notes for the User Group Picker PRO users
Fields defined by UGP PRO will continue to work the same as fields defined in Power Custom Fields Premium. No changes are expected or intended.
If you already have User Group Picker PRO and are installing Power Custom Fields Premium, consider the following precautionary measures:
If you have a valid UGP PRO license, you are entitled to a PCF Premium license. Contact us, and we'll help migrate your license from UGP Pro to PCF Premium.
All custom fields defined by PCF PRO will be migrated automatically along with their configuration. This step cannot be reversed easily. It requires you to contact support and reverse it manually by running certain SQL scripts on your database. However, this process is not recommended.
Migrating your PRO license is the correct process, as new improvements and maintenance will only be implemented into PCF Premium.
Both UGP PRO and PCF Premium will continue to function in parallel, however we strongly recommend that you uninstall UGP PRO at your earliest convenience because the migration task happens only once.
Do NOT create more custom fields via UGP PRO. All of the PCF Pro functionality exists in PCF Premium.
After installing PCF Premium and uninstalling PCF PRO we strongly recommend restarting Jira and performing a Jira re-index.
Troubleshooting
We have worked hard so that PCF Premium and PCF PRO work in parallel, allowing you to easily switch editions. However, if you encounter problems during your migration, here's a list of known issues.
Symptom | How to solve | Explanation |
|---|---|---|
You have have both Power Custom Fields Premium and User Group Picker PRO and cannot update the configuration of the existing fields. When you click the referring link, a 404 error appears.  |
| All fields from UGP PRO are migrated and this might cause certain conflicts between the two versions. |
Additional Assistance
For additional assistance open a support request here.