Octo FAQ

Octo is found in the main Jira navigation menu.

You can link components to next-gen issues from an issue. The component field is hidden by default. You can show it by clicking the component icon under Description.

Errors can occur during synchronization in Octo if:

  1. You changed the component name of the cross-project component in Jira and this component name already exists in one of the projects attached to the syncing component.

  2. One of the cross-project component attributes was changed in several Jira projects.

To resolve these errors, see How to solve synchronization conflicts.

It's not possible to enable the Component hierarchy on the Issue creation screen. You can only add the Component and the Component Version. The Component hierarchy is an iframe in the Jira issue details and we don't have a way to add them to the Issue creation screen.

A subcomponent in Octo can only have one parent component. However, parent components can have more than one subcomponent.