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How to Solve synchronization conflicts

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If you're using the same component across many projects you may see some of these synchronization conflicts appear.

It usually happens when you change the same attribute of the component in more projects in between synchronization.

Attributes are name, description, component lead and default assigne. 

Synchronization conflicts

  • Click on the exclamation mark icon next to the Create component button to see what conflict is.

  • See what component has conflicts and on which attributes.

  • Open the component detail in Octo and update field which caused conflict.


Now you can run synchronization again or wait till it's run automatically (every 4 hours).


You can find out what the changes which caused conflict were by finding the component in the Jira project components screen.

TIP: Use quick links on project names in synchronization conflict message to get there.


Have questions? We’re here to help! Raise a request for support:https://appfire.atlassian.net/servicedesk/customer/portal/11.





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