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Could Not Connect to Database Server - 10.x

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Symptoms

One or more SQL Macro returns the following error:

Cannot create PoolableConnectionFactory (Could not create connection to database server. Attempted reconnect 3 times. Giving up.)

Cause

The connection to your database is being refused. 

Resolution

Make sure:

  • Your database server is accepting connections from the Confluence server TCP address.
  • The user is authorized to connect to the database.

  • No labels

Log a request with our support team.

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Error formatting macro: appfire-confluence-analytics: java.lang.NullPointerException: Cannot invoke "com.atlassian.confluence.xhtml.api.MacroDefinition.getMacroId()" because "macroDefinition" is null