Skip to end of banner
Go to start of banner

Analytics Information - 3.x

Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

Version 1 Current »

The app collects a limited amount of information in order to help us make decisions on where to invest for future releases.  To improve the customer support experience, we do include the Support Entitlement Number (SEN).

(info) You can opt out at any point by toggling the analytics option to "off" within the app's administration configuration screen.

Install 

This data is collected each time the app is installed. 

{
  "event": {
    "timestamp": "2019-01-02T10:34:30.043Z",
    "created_at": "2019-01-02T10:34:29.780Z",
    "id": "4f2c9rrrrrtttttc7a50001407earr6"
  },
  "eventInfo": {
    "type": "install",
    "configList": {
      "requestPermissionGroupCount": 0,
      "versionSchemeTemplatesCount": 0,
      "projectTemplatesCount": 2,
      "requestQuestionsCount": 0,
      "projectOwnerGroupCount": 0,
      "componentSchemeTemplatesCount": 0,
      "rolesSchemeTemplatesCount": 0,
      "projectRequestCreationsCount": 0,
      "projectCreationPermissionsGroupCount": 0
    }
  },
  "hostInfo": {
    "hostLicenseType": "COMMERCIAL",
    "hostIsEvaluation": "false",
    "hostVersion": "7.12.2",
    "hostIsDataCenter": true,
    "hostSEN": "SEN-123412341",
    "hostLicenseLevel": "10000",
    "hostEdition": 5,
    "hostServerId": "B7E3-Z04W-BS95-TT7E",
    "hostMaxUsers": -1,
    "jiraServiceDesk": {
      "hostLicenseType": "COMMERCIAL",
      "hostMaxUsers": "-1",
      "hostSEN": "SEN-L12342884",
      "hostLicenseLevel": "-1"
    }
  },
  "pluginInfo": {
    "pluginVersion": "2.6.2",
    "pluginLicenseSEN": "SEN-xxxxxxxxx",
    "pluginKey": "com.wittified.jira.project-creator",
    "isUnlimitedUsers": true,
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false
  }
}

Uninstall 

This data is collected each time the app is uninstalled. 

{
  "event": {
    "timestamp": "2018-12-27T10:07:45.807Z",
    "created_at": "2018-12-27T10:07:45.989Z",
    "id": "4f2c9rrrrrtttttc7a50001407earr6"
  },
  "eventInfo": {
    "type": "uninstall"
  },
  "hostInfo": {
    "hostLicenseType": "COMMERCIAL",
    "hostIsEvaluation": "false",
    "hostVersion": "7.12.2",
    "hostIsDataCenter": true,
    "hostSEN": "SEN-123412341",
    "hostLicenseLevel": "10000",
    "hostEdition": 5,
    "hostServerId": "B7E3-Z04W-BS95-TT7E",
    "hostMaxUsers": -1,
    "jiraServiceDesk": {
      "hostLicenseType": "COMMERCIAL",
      "hostMaxUsers": "-1",
      "hostSEN": "SEN-L12342884",
      "hostLicenseLevel": "-1"
    }
  },
  "pluginInfo": {
    "pluginVersion": "2.6.2",
    "pluginLicenseSEN": "SEN-xxxxxxxxx",
    "pluginKey": "com.wittified.jira.project-creator",
    "isUnlimitedUsers": true,
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false
  }
}

License-added 

This data is collected each time the license of the app is added. 

{
  "event": {
    "timestamp": "2019-01-02T10:34:30.043Z",
    "created_at": "2019-01-02T10:34:29.780Z",
    "id": "4f2c9rrrrrtttttc7a50001407earr6"
  },
  "eventInfo": {
    "type": "license-added"
  },
  "hostInfo": {
    "hostLicenseType": "COMMERCIAL",
    "hostIsEvaluation": "false",
    "hostVersion": "7.12.2",
    "hostIsDataCenter": true,
    "hostSEN": "SEN-123412341",
    "hostLicenseLevel": "10000",
    "hostEdition": 5,
    "hostServerId": "B7E3-Z04W-BS95-TT7E",
    "hostMaxUsers": -1,
    "jiraServiceDesk": {
      "hostLicenseType": "COMMERCIAL",
      "hostMaxUsers": "-1",
      "hostSEN": "SEN-L12342884",
      "hostLicenseLevel": "-1"
    }
  },
  "pluginInfo": {
    "pluginVersion": "2.6.2",
    "pluginLicenseSEN": "SEN-xxxxxxxxx",
    "pluginKey": "com.wittified.jira.project-creator",
    "isUnlimitedUsers": true,
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false
  }
}

License-updated 

This data is collected each time the license of the app is updated. 

{
  "event": {
    "timestamp": "2018-12-27T10:07:45.807Z",
    "created_at": "2018-12-27T10:07:45.989Z",
    "id": "4f2c9rrrrrtttttc7a50001407earr6"
  },
  "eventInfo": {
    "type": "license-updated"
  },
  "hostInfo": {
    "hostLicenseType": "COMMERCIAL",
    "hostIsEvaluation": "false",
    "hostVersion": "7.12.2",
    "hostIsDataCenter": true,
    "hostSEN": "SEN-123412341",
    "hostLicenseLevel": "10000",
    "hostEdition": 5,
    "hostServerId": "B7E3-Z04W-BS95-TT7E",
    "hostMaxUsers": -1,
    "jiraServiceDesk": {
      "hostLicenseType": "COMMERCIAL",
      "hostMaxUsers": "-1",
      "hostSEN": "SEN-L12342884",
      "hostLicenseLevel": "-1"
    }
  },
  "pluginInfo": {
    "pluginVersion": "2.6.2",
    "pluginLicenseSEN": "SEN-xxxxxxxxx",
    "pluginKey": "com.wittified.jira.project-creator",
    "isUnlimitedUsers": true,
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false
  }
}

Project Template created

This data is collected when a new Project Template is created

{
  "event": {
    "timestamp": "2019-01-02T12:31:24.273Z",
    "created_at": "2019-01-02T12:31:24.862Z",
    "id": "4f2c9rrrrrtttttc7a50001407earr6"
  },
  "eventInfo": {
    "type": "project template created"
  },
  "hostInfo": {
    "hostLicenseType": "COMMERCIAL",
    "hostIsEvaluation": "false",
    "hostVersion": "7.12.2",
    "hostIsDataCenter": true,
    "hostSEN": "SEN-123412341",
    "hostLicenseLevel": "10000",
    "hostEdition": 5,
    "hostServerId": "B7E3-Z04W-BS95-TT7E",
    "hostMaxUsers": -1,
    "jiraServiceDesk": {
      "hostLicenseType": "COMMERCIAL",
      "hostMaxUsers": "-1",
      "hostSEN": "SEN-L12342884",
      "hostLicenseLevel": "-1"
    }
  },
  "pluginInfo": {
      "pluginVersion": "2.6.2",
      "pluginLicenseSEN": "SEN-xxxxxxxxx",
      "pluginKey": "com.wittified.jira.project-creator",
      "isUnlimitedUsers": true,
      "pluginLicenseError": "NONE",
      "isDataCenter": false,
      "isEvaluation": false,
      "isSubscription": false,
      "pluginLicenseType": "COMMERCIAL",
      "isMaintenanceExpired": false
    }
}

Project Template created from Project

This data is collected when a new Project Template is created from Project

{
  "event": {
    "timestamp": "2019-01-02T07:12:48.653Z",
    "created_at": "2019-01-02T07:12:48.929Z",
    "id": "4f2c9rrrrrtttttc7a50001407earr6"
  },
  "eventInfo": {
    "type": "project template created from project"
  },
  "hostInfo": {
    "hostLicenseType": "COMMERCIAL",
    "hostIsEvaluation": "false",
    "hostVersion": "7.12.2",
    "hostIsDataCenter": true,
    "hostSEN": "SEN-123412341",
    "hostLicenseLevel": "10000",
    "hostEdition": 5,
    "hostServerId": "B7E3-Z04W-BS95-TT7E",
    "hostMaxUsers": -1,
    "jiraServiceDesk": {
      "hostLicenseType": "COMMERCIAL",
      "hostMaxUsers": "-1",
      "hostSEN": "SEN-L12342884",
      "hostLicenseLevel": "-1"
    }
  },
  "pluginInfo": {
      "pluginVersion": "2.6.2",
      "pluginLicenseSEN": "SEN-xxxxxxxxx",
      "pluginKey": "com.wittified.jira.project-creator",
      "isUnlimitedUsers": true,
      "pluginLicenseError": "NONE",
      "isDataCenter": false,
      "isEvaluation": false,
      "isSubscription": false,
      "pluginLicenseType": "COMMERCIAL",
      "isMaintenanceExpired": false
    }
}

Project Created from Template

This data is collected when a new Project is created from the template

{
  "event": {
    "timestamp": "2019-01-02T12:12:25.267Z",
    "created_at": "2019-01-02T12:12:25.866Z",
    "id": "4f2c9rrrrrtttttc7a50001407earr6"
  },
  "eventInfo": {
    "type": "project created from template"
  },
  "hostInfo": {
    "hostLicenseType": "COMMERCIAL",
    "hostIsEvaluation": "false",
    "hostVersion": "7.12.2",
    "hostIsDataCenter": true,
    "hostSEN": "SEN-123412341",
    "hostLicenseLevel": "10000",
    "hostEdition": 5,
    "hostServerId": "B7E3-Z04W-BS95-TT7E",
    "hostMaxUsers": -1,
    "jiraServiceDesk": {
      "hostLicenseType": "COMMERCIAL",
      "hostMaxUsers": "-1",
      "hostSEN": "SEN-L12342884",
      "hostLicenseLevel": "-1"
    }
  },
  "pluginInfo": {
      "pluginVersion": "2.6.2",
      "pluginLicenseSEN": "SEN-xxxxxxxxx",
      "pluginKey": "com.wittified.jira.project-creator",
      "isUnlimitedUsers": true,
      "pluginLicenseError": "NONE",
      "isDataCenter": false,
      "isEvaluation": false,
      "isSubscription": false,
      "pluginLicenseType": "COMMERCIAL",
      "isMaintenanceExpired": false
    }
}

Component Scheme created

This data is collected when a new component scheme is created

{
  "event": {
    "timestamp": "2019-01-02T11:14:55.248Z",
    "created_at": "2019-01-02T11:14:55.560Z",
    "id": "4f2c9rrrrrtttttc7a50001407earr6"
  },
  "eventInfo": {
    "type": "component schemes created"
  },
  "hostInfo": {
    "hostLicenseType": "COMMERCIAL",
    "hostIsEvaluation": "false",
    "hostVersion": "7.12.2",
    "hostIsDataCenter": true,
    "hostSEN": "SEN-123412341",
    "hostLicenseLevel": "10000",
    "hostEdition": 5,
    "hostServerId": "B7E3-Z04W-BS95-TT7E",
    "hostMaxUsers": -1,
    "jiraServiceDesk": {
      "hostLicenseType": "COMMERCIAL",
      "hostMaxUsers": "-1",
      "hostSEN": "SEN-L12342884",
      "hostLicenseLevel": "-1"
    }
  },
  "pluginInfo": {
      "pluginVersion": "2.6.2",
      "pluginLicenseSEN": "SEN-xxxxxxxxx",
      "pluginKey": "com.wittified.jira.project-creator",
      "isUnlimitedUsers": true,
      "pluginLicenseError": "NONE",
      "isDataCenter": false,
      "isEvaluation": false,
      "isSubscription": false,
      "pluginLicenseType": "COMMERCIAL",
      "isMaintenanceExpired": false
    }
}

Component Scheme created from the project

This data is collected when a new component scheme is created from the project

{
  "event": {
    "timestamp": "2019-01-02T11:53:38.433Z",
    "created_at": "2019-01-02T11:53:38.855Z",
    "id": "4f2c9rrrrrtttttc7a50001407earr6"
  },
  "eventInfo": {
    "type": "component schemes created from project"
  },
  "hostInfo": {
    "hostLicenseType": "COMMERCIAL",
    "hostIsEvaluation": "false",
    "hostVersion": "7.12.2",
    "hostIsDataCenter": true,
    "hostSEN": "SEN-123412341",
    "hostLicenseLevel": "10000",
    "hostEdition": 5,
    "hostServerId": "B7E3-Z04W-BS95-TT7E",
    "hostMaxUsers": -1,
    "jiraServiceDesk": {
      "hostLicenseType": "COMMERCIAL",
      "hostMaxUsers": "-1",
      "hostSEN": "SEN-L12342884",
      "hostLicenseLevel": "-1"
    }
  },
  "pluginInfo": {
      "pluginVersion": "2.6.2",
      "pluginLicenseSEN": "SEN-xxxxxxxxx",
      "pluginKey": "com.wittified.jira.project-creator",
      "isUnlimitedUsers": true,
      "pluginLicenseError": "NONE",
      "isDataCenter": false,
      "isEvaluation": false,
      "isSubscription": false,
      "pluginLicenseType": "COMMERCIAL",
      "isMaintenanceExpired": false
    }
}

Component added to the component scheme

This data is collected when a new component is added to the component scheme

{
  "event": {
    "timestamp": "2019-01-02T11:15:03.965Z",
    "created_at": "2019-01-02T11:15:04.196Z",
    "id": "4f2c9rrrrrtttttc7a50001407earr6"
  },
  "eventInfo": {
    "type": "component added to component scheme"
  },
  "hostInfo": {
    "hostLicenseType": "COMMERCIAL",
    "hostIsEvaluation": "false",
    "hostVersion": "7.12.2",
    "hostIsDataCenter": true,
    "hostSEN": "SEN-123412341",
    "hostLicenseLevel": "10000",
    "hostEdition": 5,
    "hostServerId": "B7E3-Z04W-BS95-TT7E",
    "hostMaxUsers": -1,
    "jiraServiceDesk": {
      "hostLicenseType": "COMMERCIAL",
      "hostMaxUsers": "-1",
      "hostSEN": "SEN-L12342884",
      "hostLicenseLevel": "-1"
    }
  },
  "pluginInfo": {
      "pluginVersion": "2.6.2",
      "pluginLicenseSEN": "SEN-xxxxxxxxx",
      "pluginKey": "com.wittified.jira.project-creator",
      "isUnlimitedUsers": true,
      "pluginLicenseError": "NONE",
      "isDataCenter": false,
      "isEvaluation": false,
      "isSubscription": false,
      "pluginLicenseType": "COMMERCIAL",
      "isMaintenanceExpired": false
    }
}

Version scheme created

This data is collected when a new version scheme is created

{
  "event": {
    "timestamp": "2019-01-02T11:15:03.965Z",
    "created_at": "2019-01-02T11:15:04.196Z",
    "id": "4f2c9rrrrrtttttc7a50001407earr6"
  },
  "eventInfo": {
    "type": "version scheme created"
  },
  "hostInfo": {
    "hostLicenseType": "COMMERCIAL",
    "hostIsEvaluation": "false",
    "hostVersion": "7.12.2",
    "hostIsDataCenter": true,
    "hostSEN": "SEN-123412341",
    "hostLicenseLevel": "10000",
    "hostEdition": 5,
    "hostServerId": "B7E3-Z04W-BS95-TT7E",
    "hostMaxUsers": -1,
    "jiraServiceDesk": {
      "hostLicenseType": "COMMERCIAL",
      "hostMaxUsers": "-1",
      "hostSEN": "SEN-L12342884",
      "hostLicenseLevel": "-1"
    }
  },
  "pluginInfo": {
      "pluginVersion": "2.6.2",
      "pluginLicenseSEN": "SEN-xxxxxxxxx",
      "pluginKey": "com.wittified.jira.project-creator",
      "isUnlimitedUsers": true,
      "pluginLicenseError": "NONE",
      "isDataCenter": false,
      "isEvaluation": false,
      "isSubscription": false,
      "pluginLicenseType": "COMMERCIAL",
      "isMaintenanceExpired": false
    }
}

Version scheme created from the project

This data is collected when the version scheme is created from the project

{
  "event": {
    "timestamp": "2018-10-04T20:08:49.924Z",
    "created_at": "2018-10-05T12:01:59.727Z",
    "id": "4f2c9rrrrrtttttc7a50001407earr6"
  },
  "eventInfo": {
    "type": "version schemes created from project"
  },
  "hostInfo": {
    "hostLicenseType": "COMMERCIAL",
    "hostIsEvaluation": "false",
    "hostVersion": "7.12.2",
    "hostIsDataCenter": true,
    "hostSEN": "SEN-123412341",
    "hostLicenseLevel": "10000",
    "hostEdition": 5,
    "hostServerId": "B7E3-Z04W-BS95-TT7E",
    "hostMaxUsers": -1,
    "jiraServiceDesk": {
      "hostLicenseType": "COMMERCIAL",
      "hostMaxUsers": "-1",
      "hostSEN": "SEN-L12342884",
      "hostLicenseLevel": "-1"
    }
  },
  "pluginInfo": {
      "pluginVersion": "2.6.2",
      "pluginLicenseSEN": "SEN-xxxxxxxxx",
      "pluginKey": "com.wittified.jira.project-creator",
      "isUnlimitedUsers": true,
      "pluginLicenseError": "NONE",
      "isDataCenter": false,
      "isEvaluation": false,
      "isSubscription": false,
      "pluginLicenseType": "COMMERCIAL",
      "isMaintenanceExpired": false
    }
}

Roles scheme created

This data is collected when the role scheme is created

{
  "event": {
    "timestamp": "2018-10-04T20:08:49.924Z",
    "created_at": "2018-10-05T12:01:59.727Z",
    "id": "4f2c9rrrrrtttttc7a50001407earr6"
  },
  "eventInfo": {
    "type": "roles schemes created"
  },
  "hostInfo": {
    "hostLicenseType": "COMMERCIAL",
    "hostIsEvaluation": "false",
    "hostVersion": "7.12.2",
    "hostIsDataCenter": true,
    "hostSEN": "SEN-123412341",
    "hostLicenseLevel": "10000",
    "hostEdition": 5,
    "hostServerId": "B7E3-Z04W-BS95-TT7E",
    "hostMaxUsers": -1,
    "jiraServiceDesk": {
      "hostLicenseType": "COMMERCIAL",
      "hostMaxUsers": "-1",
      "hostSEN": "SEN-L12342884",
      "hostLicenseLevel": "-1"
    }
  },
  "pluginInfo": {
      "pluginVersion": "2.6.2",
      "pluginLicenseSEN": "SEN-xxxxxxxxx",
      "pluginKey": "com.wittified.jira.project-creator",
      "isUnlimitedUsers": true,
      "pluginLicenseError": "NONE",
      "isDataCenter": false,
      "isEvaluation": false,
      "isSubscription": false,
      "pluginLicenseType": "COMMERCIAL",
      "isMaintenanceExpired": false
    }
}

Roles scheme created from the project

This data is collected when the role scheme is created from the project

{
  "event": {
    "timestamp": "2018-10-04T20:08:49.924Z",
    "created_at": "2018-10-05T12:01:59.727Z",
    "id": "4f2c9rrrrrtttttc7a50001407earr6"
  },
  "eventInfo": {
    "type": "roles schemes created from project"
  },
  "hostInfo": {
    "hostLicenseType": "COMMERCIAL",
    "hostIsEvaluation": "false",
    "hostVersion": "7.12.2",
    "hostIsDataCenter": true,
    "hostSEN": "SEN-123412341",
    "hostLicenseLevel": "10000",
    "hostEdition": 5,
    "hostServerId": "B7E3-Z04W-BS95-TT7E",
    "hostMaxUsers": -1,
    "jiraServiceDesk": {
      "hostLicenseType": "COMMERCIAL",
      "hostMaxUsers": "-1",
      "hostSEN": "SEN-L12342884",
      "hostLicenseLevel": "-1"
    }
  },
  "pluginInfo": {
      "pluginVersion": "2.6.2",
      "pluginLicenseSEN": "SEN-xxxxxxxxx",
      "pluginKey": "com.wittified.jira.project-creator",
      "isUnlimitedUsers": true,
      "pluginLicenseError": "NONE",
      "isDataCenter": false,
      "isEvaluation": false,
      "isSubscription": false,
      "pluginLicenseType": "COMMERCIAL",
      "isMaintenanceExpired": false
    }
}

Project requested

This data is collected when an authorized requestor requests for a new project

{
  "event": {
    "timestamp": "2018-10-04T20:08:49.924Z",
    "created_at": "2018-10-05T12:01:59.727Z",
    "id": "4f2c9rrrrrtttttc7a50001407earr6"
  },
  "eventInfo": {
    "type": "project requested"
  },
  "hostInfo": {
    "hostLicenseType": "COMMERCIAL",
    "hostIsEvaluation": "false",
    "hostVersion": "7.12.2",
    "hostIsDataCenter": true,
    "hostSEN": "SEN-123412341",
    "hostLicenseLevel": "10000",
    "hostEdition": 5,
    "hostServerId": "B7E3-Z04W-BS95-TT7E",
    "hostMaxUsers": -1,
    "jiraServiceDesk": {
      "hostLicenseType": "COMMERCIAL",
      "hostMaxUsers": "-1",
      "hostSEN": "SEN-L12342884",
      "hostLicenseLevel": "-1"
    }
  },
  "pluginInfo": {
      "pluginVersion": "2.6.2",
      "pluginLicenseSEN": "SEN-xxxxxxxxx",
      "pluginKey": "com.wittified.jira.project-creator",
      "isUnlimitedUsers": true,
      "pluginLicenseError": "NONE",
      "isDataCenter": false,
      "isEvaluation": false,
      "isSubscription": false,
      "pluginLicenseType": "COMMERCIAL",
      "isMaintenanceExpired": false
    }
}

Request question created

This data is collected when a request question is created

{
  "event": {
    "timestamp": "2018-10-04T20:08:49.924Z",
    "created_at": "2018-10-05T12:01:59.727Z",
    "id": "4f2c9rrrrrtttttc7a50001407earr6"
  },
  "eventInfo": {
    "type": "request question created"
  },
  "hostInfo": {
    "hostLicenseType": "COMMERCIAL",
    "hostIsEvaluation": "false",
    "hostVersion": "7.12.2",
    "hostIsDataCenter": true,
    "hostSEN": "SEN-123412341",
    "hostLicenseLevel": "10000",
    "hostEdition": 5,
    "hostServerId": "B7E3-Z04W-BS95-TT7E",
    "hostMaxUsers": -1,
    "jiraServiceDesk": {
      "hostLicenseType": "COMMERCIAL",
      "hostMaxUsers": "-1",
      "hostSEN": "SEN-L12342884",
      "hostLicenseLevel": "-1"
    }
  },
  "pluginInfo": {
      "pluginVersion": "2.6.2",
      "pluginLicenseSEN": "SEN-xxxxxxxxx",
      "pluginKey": "com.wittified.jira.project-creator",
      "isUnlimitedUsers": true,
      "pluginLicenseError": "NONE",
      "isDataCenter": false,
      "isEvaluation": false,
      "isSubscription": false,
      "pluginLicenseType": "COMMERCIAL",
      "isMaintenanceExpired": false
    }
}

Project Created for the requestor

This data is collected when a project is created for the requestor

{
  "event": {
    "timestamp": "2018-10-04T20:08:49.924Z",
    "created_at": "2018-10-05T12:01:59.727Z",
    "id": "4f2c9rrrrrtttttc7a50001407earr6"
  },
  "eventInfo": {
    "type": "project created for requestor"
  },
  "hostInfo": {
    "hostLicenseType": "COMMERCIAL",
    "hostIsEvaluation": "false",
    "hostVersion": "7.12.2",
    "hostIsDataCenter": true,
    "hostSEN": "SEN-123412341",
    "hostLicenseLevel": "10000",
    "hostEdition": 5,
    "hostServerId": "B7E3-Z04W-BS95-TT7E",
    "hostMaxUsers": -1,
    "jiraServiceDesk": {
      "hostLicenseType": "COMMERCIAL",
      "hostMaxUsers": "-1",
      "hostSEN": "SEN-L12342884",
      "hostLicenseLevel": "-1"
    }
  },
  "pluginInfo": {
      "pluginVersion": "2.6.2",
      "pluginLicenseSEN": "SEN-xxxxxxxxx",
      "pluginKey": "com.wittified.jira.project-creator",
      "isUnlimitedUsers": true,
      "pluginLicenseError": "NONE",
      "isDataCenter": false,
      "isEvaluation": false,
      "isSubscription": false,
      "pluginLicenseType": "COMMERCIAL",
      "isMaintenanceExpired": false
    }
}

Unable to create the template

This data is collected if for some reason the template was not created

{
  "event": {
    "timestamp": "2018-10-04T20:08:49.924Z",
    "created_at": "2018-10-05T12:01:59.727Z",
    "id": "4f2c9rrrrrtttttc7a50001407earr6"
  },
  "eventInfo": {
    "type": "unable to create the template",
      "errorMessage": {
      "error 1": "Project Component Scheme is null",
      "error 2": "Project Version Scheme is null",
      "error 3": "Project Role Scheme is null",
      "error 4": "Project Category is null",
    }
  },
  "hostInfo": {
    "hostLicenseType": "COMMERCIAL",
    "hostIsEvaluation": "false",
    "hostVersion": "7.12.2",
    "hostIsDataCenter": true,
    "hostSEN": "SEN-123412341",
    "hostLicenseLevel": "10000",
    "hostEdition": 5,
    "hostServerId": "B7E3-Z04W-BS95-TT7E",
    "hostMaxUsers": -1,
    "jiraServiceDesk": {
      "hostLicenseType": "COMMERCIAL",
      "hostMaxUsers": "-1",
      "hostSEN": "SEN-L12342884",
      "hostLicenseLevel": "-1"
    }
  },
  "pluginInfo": {
      "pluginVersion": "2.6.2",
      "pluginLicenseSEN": "SEN-xxxxxxxxx",
      "pluginKey": "com.wittified.jira.project-creator",
      "isUnlimitedUsers": true,
      "pluginLicenseError": "NONE",
      "isDataCenter": false,
      "isEvaluation": false,
      "isSubscription": false,
      "pluginLicenseType": "COMMERCIAL",
      "isMaintenanceExpired": false
    }
}

Unable to copy a template

This data is collected if for some reason the template was unable to get copied

{
  "event": {
    "timestamp": "2018-10-04T20:08:49.924Z",
    "created_at": "2018-10-05T12:01:59.727Z",
    "id": "4f2c9rrrrrtttttc7a50001407earr6"
  },
  "eventInfo": {
    "type": "unable to copy template",
    "errorMessage": {
      "error 1": "xxxxxxxx"
    }
  },
  "hostInfo": {
    "hostLicenseType": "COMMERCIAL",
    "hostIsEvaluation": "false",
    "hostVersion": "7.12.2",
    "hostIsDataCenter": true,
    "hostSEN": "SEN-123412341",
    "hostLicenseLevel": "10000",
    "hostEdition": 5,
    "hostServerId": "B7E3-Z04W-BS95-TT7E",
    "hostMaxUsers": -1,
    "jiraServiceDesk": {
      "hostLicenseType": "COMMERCIAL",
      "hostMaxUsers": "-1",
      "hostSEN": "SEN-L12342884",
      "hostLicenseLevel": "-1"
    }
  },
  "pluginInfo": {
      "pluginVersion": "2.6.2",
      "pluginLicenseSEN": "SEN-xxxxxxxxx",
      "pluginKey": "com.wittified.jira.project-creator",
      "isUnlimitedUsers": true,
      "pluginLicenseError": "NONE",
      "isDataCenter": false,
      "isEvaluation": false,
      "isSubscription": false,
      "pluginLicenseType": "COMMERCIAL",
      "isMaintenanceExpired": false
    }
}

Unable to create component scheme from the project

This data is collected if for some reason the component scheme did not get created from the project.

{
  "event": {
    "timestamp": "2018-10-04T20:08:49.924Z",
    "created_at": "2018-10-05T12:01:59.727Z",
    "id": "4f2c9rrrrrtttttc7a50001407earr6"
  },
  "eventInfo": {
    "type": "unable to create component scheme from project",
    "errorMessage": {
      "error": "xxxxxxx"
    }
  },
  "hostInfo": {
    "hostLicenseType": "COMMERCIAL",
    "hostIsEvaluation": "false",
    "hostVersion": "7.12.2",
    "hostIsDataCenter": true,
    "hostSEN": "SEN-123412341",
    "hostLicenseLevel": "10000",
    "hostEdition": 5,
    "hostServerId": "B7E3-Z04W-BS95-TT7E",
    "hostMaxUsers": -1,
    "jiraServiceDesk": {
      "hostLicenseType": "COMMERCIAL",
      "hostMaxUsers": "-1",
      "hostSEN": "SEN-L12342884",
      "hostLicenseLevel": "-1"
    }
  },
  "pluginInfo": {
      "pluginVersion": "2.6.2",
      "pluginLicenseSEN": "SEN-xxxxxxxxx",
      "pluginKey": "com.wittified.jira.project-creator",
      "isUnlimitedUsers": true,
      "pluginLicenseError": "NONE",
      "isDataCenter": false,
      "isEvaluation": false,
      "isSubscription": false,
      "pluginLicenseType": "COMMERCIAL",
      "isMaintenanceExpired": false
    }
}

Unable to create a version scheme from the project

This data is collected if for some reason the version scheme did not get created from the project.

{
  "event": {
    "timestamp": "2018-10-04T20:08:49.924Z",
    "created_at": "2018-10-05T12:01:59.727Z",
    "id": "4f2c9rrrrrtttttc7a50001407earr6"
  },
  "eventInfo": {
    "type": "unable to create version scheme from project",
    "errorMessage": {
      "error": "xxxxxxxx"
    }
  },
  "hostInfo": {
    "hostLicenseType": "COMMERCIAL",
    "hostIsEvaluation": "false",
    "hostVersion": "7.12.2",
    "hostIsDataCenter": true,
    "hostSEN": "SEN-123412341",
    "hostLicenseLevel": "10000",
    "hostEdition": 5,
    "hostServerId": "B7E3-Z04W-BS95-TT7E",
    "hostMaxUsers": -1,
    "jiraServiceDesk": {
      "hostLicenseType": "COMMERCIAL",
      "hostMaxUsers": "-1",
      "hostSEN": "SEN-L12342884",
      "hostLicenseLevel": "-1"
    }
  },
  "pluginInfo": {
      "pluginVersion": "2.6.2",
      "pluginLicenseSEN": "SEN-xxxxxxxxx",
      "pluginKey": "com.wittified.jira.project-creator",
      "isUnlimitedUsers": true,
      "pluginLicenseError": "NONE",
      "isDataCenter": false,
      "isEvaluation": false,
      "isSubscription": false,
      "pluginLicenseType": "COMMERCIAL",
      "isMaintenanceExpired": false
    }
}

Unable to create a role scheme from the project

This data is collected if for some reason the role scheme did not get created from the project.

{
  "event": {
    "timestamp": "2018-10-04T20:08:49.924Z",
    "created_at": "2018-10-05T12:01:59.727Z",
    "id": "4f2c9rrrrrtttttc7a50001407earr6"
  },
  "eventInfo": {
    "type": "unable to create role scheme from project",
    "errorMessage": {
      "error": "xxxxxxxxx"
    }
  },
  "hostInfo": {
    "hostLicenseType": "COMMERCIAL",
    "hostIsEvaluation": "false",
    "hostVersion": "7.12.2",
    "hostIsDataCenter": true,
    "hostSEN": "SEN-123412341",
    "hostLicenseLevel": "10000",
    "hostEdition": 5,
    "hostServerId": "B7E3-Z04W-BS95-TT7E",
    "hostMaxUsers": -1,
    "jiraServiceDesk": {
      "hostLicenseType": "COMMERCIAL",
      "hostMaxUsers": "-1",
      "hostSEN": "SEN-L12342884",
      "hostLicenseLevel": "-1"
    }
  },
  "pluginInfo": {
      "pluginVersion": "2.6.2",
      "pluginLicenseSEN": "SEN-xxxxxxxxx",
      "pluginKey": "com.wittified.jira.project-creator",
      "isUnlimitedUsers": true,
      "pluginLicenseError": "NONE",
      "isDataCenter": false,
      "isEvaluation": false,
      "isSubscription": false,
      "pluginLicenseType": "COMMERCIAL",
      "isMaintenanceExpired": false
    }
}

Version added to version scheme

This data is collected when a version is added to version scheme

{
  "event": {
    "timestamp": "2018-10-04T20:08:49.924Z",
    "created_at": "2018-10-05T12:01:59.727Z",
    "id": "4f2c9rrrrrtttttc7a50001407earr6"
  },
  "eventInfo": {
    "type": "version added to version scheme"
  },
  "hostInfo": {
    "hostLicenseType": "COMMERCIAL",
    "hostIsEvaluation": "false",
    "hostVersion": "7.12.2",
    "hostIsDataCenter": true,
    "hostSEN": "SEN-123412341",
    "hostLicenseLevel": "10000",
    "hostEdition": 5,
    "hostServerId": "B7E3-Z04W-BS95-TT7E",
    "hostMaxUsers": -1,
    "jiraServiceDesk": {
      "hostLicenseType": "COMMERCIAL",
      "hostMaxUsers": "-1",
      "hostSEN": "SEN-L12342884",
      "hostLicenseLevel": "-1"
    }
  },
  "pluginInfo": {
      "pluginVersion": "2.6.2",
      "pluginLicenseSEN": "SEN-xxxxxxxxx",
      "pluginKey": "com.wittified.jira.project-creator",
      "isUnlimitedUsers": true,
      "pluginLicenseError": "NONE",
      "isDataCenter": false,
      "isEvaluation": false,
      "isSubscription": false,
      "pluginLicenseType": "COMMERCIAL",
      "isMaintenanceExpired": false
    }
}

Role added to role scheme

This data is collected when a version is added to version scheme

{
  "event": {
    "timestamp": "2018-10-04T20:08:49.924Z",
    "created_at": "2018-10-05T12:01:59.727Z",
    "id": "4f2c9rrrrrtttttc7a50001407earr6"
  },
  "eventInfo": {
    "type": "role added to role scheme"
  },
  "hostInfo": {
    "hostLicenseType": "COMMERCIAL",
    "hostIsEvaluation": "false",
    "hostVersion": "7.12.2",
    "hostIsDataCenter": true,
    "hostSEN": "SEN-123412341",
    "hostLicenseLevel": "10000",
    "hostEdition": 5,
    "hostServerId": "B7E3-Z04W-BS95-TT7E",
    "hostMaxUsers": -1,
    "jiraServiceDesk": {
      "hostLicenseType": "COMMERCIAL",
      "hostMaxUsers": "-1",
      "hostSEN": "SEN-L12342884",
      "hostLicenseLevel": "-1"
    }
  },
  "pluginInfo": {
      "pluginVersion": "2.6.2",
      "pluginLicenseSEN": "SEN-xxxxxxxxx",
      "pluginKey": "com.wittified.jira.project-creator",
      "isUnlimitedUsers": true,
      "pluginLicenseError": "NONE",
      "isDataCenter": false,
      "isEvaluation": false,
      "isSubscription": false,
      "pluginLicenseType": "COMMERCIAL",
      "isMaintenanceExpired": false
    }
}

Issue scheme selected for project template

This data is collected when an issue scheme is added to project template

{
  "event": {
    "timestamp": "2019-06-12T13:27:52.714Z",
    "created_at": "2019-06-12T13:27:54.760Z",
    "id": "5d00fdda18eeb60001462516"
  },
  "eventInfo": {
    "type": "issue scheme selected for project template"
  },
  "hostInfo": {
    "hostVersion": "7.8.0",
    "hostSEN": "SEN",
    "hostIsEvaluation": false,
    "hostLicenseLevel": "5",
    "hostIsDataCenter": false,
    "hostEdition": 5,
    "hostServerId": "B7E3-Z04W-BS95-TT7E",
    "hostMaxUsers": -1,
    "hostLicenseType": "COMMERCIAL",
    "jiraServiceDesk": {
      "hostLicenseType": "COMMERCIAL",
      "hostMaxUsers": "-1",
      "hostSEN": "SEN-L12342884",
      "hostLicenseLevel": "-1"
    }
  },
  "pluginInfo": {
    "pluginKey": "com.wittified.jira.project-creator",
    "isUnlimitedUsers": true,
    "pluginVersion": "3.0",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-7799708"
  }
}
  • No labels

Need more help? Contact our support team.