Analytics data

Owned by Rama Krishna Anumola
Last updated: Apr 24, 2024 by Smita Nair
7 min read

Visio for Confluence captures analytics data and stores this in a private analytics database hosted by Amazon Web Services in the United States of America. The app collects a limited amount of information in order to help us make decisions on where to invest for future releases.  To improve the customer support experience, we do include the Support Entitlement Number (SEN).

You can opt out at any point by toggling the Send statistics and help us improve option to off within the app's Global configuration page.

Install 

This data is collected each time the app is installed. 

{ "keen": { "timestamp": "2020-06-08T16:00:22.607Z", "created_at": "2020-06-08T16:00:22.809Z", "id": "5ede609649a2da000132cfa3" }, "eventInfo": { "type": "install" }, "hostInfo": { "hostVersion": "7.2.0", "hostEdition": 100, "hostIsEvaluation": false, "hostIsDataCenter": false, "hostSEN": "SEN-13498042", "hostServerId": "CONF-640X-MNOP-DFGC", "hostMaxUsers": "100", "hostLicenseType": "COMMERCIAL" }, "pluginInfo": { "pluginKey": "org.swift.confluence.visio", "isUnlimitedUsers": true, "pluginVersion": "5.3.0-SNAPSHOT", "pluginLicenseError": "NONE", "isDataCenter": false, "isEvaluation": false, "isSubscription": false, "pluginLicenseType": "COMMERCIAL", "isMaintenanceExpired": false, "pluginLicenseSEN": "SEN-10324174" } }

Uninstall 

This data is collected each time the app is uninstalled. 

{ "keen": { "timestamp": "2020-06-08T16:00:16.212Z", "created_at": "2020-06-08T16:00:17.660Z", "id": "5ede6091f81dd400012041b1" }, "eventInfo": { "type": "uninstall" }, "hostInfo": { "hostVersion": "7.2.0", "hostEdition": 100, "hostIsEvaluation": false, "hostIsDataCenter": false, "hostSEN": "SEN-13498042", "hostServerId": "CONF-640X-MNOP-DFGC", "hostMaxUsers": "100", "hostLicenseType": "COMMERCIAL" }, "pluginInfo": { "pluginKey": "org.swift.confluence.visio", "isUnlimitedUsers": true, "pluginVersion": "5.3.0-SNAPSHOT", "pluginLicenseError": "NONE", "isDataCenter": false, "isEvaluation": false, "isSubscription": false, "pluginLicenseType": "COMMERCIAL", "isMaintenanceExpired": false, "pluginLicenseSEN": "SEN-10324174" } }


License added

This data is collected when the user adds a new license to the app.

{ "keen": { "timestamp": "2020-06-08T16:04:08.258Z", "created_at": "2020-06-08T16:04:09.674Z", "id": "5ede61792550ee0001fcb8fd" }, "eventInfo": { "type": "license-added" }, "hostInfo": { "hostVersion": "7.2.0", "hostEdition": 100, "hostIsEvaluation": false, "hostIsDataCenter": false, "hostSEN": "SEN-13498042", "hostServerId": "CONF-640X-MNOP-DFGC", "hostMaxUsers": "100", "hostLicenseType": "COMMERCIAL" }, "pluginInfo": { "pluginKey": "org.swift.confluence.visio", "isUnlimitedUsers": true, "pluginVersion": "5.3.0-SNAPSHOT", "pluginLicenseError": "NONE", "isDataCenter": false, "isEvaluation": false, "isSubscription": false, "pluginLicenseType": "COMMERCIAL", "isMaintenanceExpired": false, "pluginLicenseSEN": "SEN-10324174" } }

License updated

This data is collected when the user updates license to the app.

{ "keen": { "timestamp": "2020-06-08T16:03:12.158Z", "created_at": "2020-06-08T16:03:13.006Z", "id": "5ede614176a705000155140a" }, "eventInfo": { "type": "license-updated" }, "hostInfo": { "hostVersion": "7.2.0", "hostEdition": 100, "hostIsEvaluation": false, "hostIsDataCenter": false, "hostSEN": "SEN-13498042", "hostServerId": "CONF-640X-MNOP-DFGC", "hostMaxUsers": "100", "hostLicenseType": "COMMERCIAL" }, "pluginInfo": { "pluginKey": "org.swift.confluence.visio", "isUnlimitedUsers": true, "pluginVersion": "5.3.0-SNAPSHOT", "pluginLicenseError": "NONE", "isDataCenter": false, "isEvaluation": false, "isSubscription": false, "pluginLicenseType": "COMMERCIAL", "isMaintenanceExpired": false, "pluginLicenseSEN": "SEN-10324174" } }

Global configuration 

This data is collected when the administrator changes the app's global configuration.  

{ "keen": { "timestamp": "2020-06-08T16:01:20.690Z", "created_at": "2020-06-08T16:01:21.510Z", "id": "5ede60d19a591a000189f8f8" }, "eventInfo": { "type": "globalconfig", "settings": { "defaultOutput": "best", "sendStatistics": true } }, "hostInfo": { "hostVersion": "7.2.0", "hostEdition": 100, "hostIsEvaluation": false, "hostIsDataCenter": false, "hostSEN": "SEN-13498042", "hostServerId": "CONF-640X-MNOP-DFGC", "hostMaxUsers": "100", "hostLicenseType": "COMMERCIAL" }, "pluginInfo": { "pluginKey": "org.swift.confluence.visio", "isUnlimitedUsers": true, "pluginVersion": "5.3.0-SNAPSHOT", "pluginLicenseError": "NONE", "isDataCenter": false, "isEvaluation": false, "isSubscription": false, "pluginLicenseType": "COMMERCIAL", "isMaintenanceExpired": false, "pluginLicenseSEN": "SEN-10324174" } }


Macro

This data is collected on the when a user creates a new page and inserts the macro.

{ "keen": { "timestamp": "2020-06-08T15:36:58.627Z", "created_at": "2020-06-08T15:36:59.751Z", "id": "5ede5b1b0ccf7000019ad028" }, "eventInfo": { "type": "new-macro", "macroName": "visio", "macroParms": { "file": "example.vsd" } }, "hostInfo": { "hostVersion": "7.2.0", "hostEdition": 100, "hostIsEvaluation": false, "hostIsDataCenter": false, "hostSEN": "SEN-13498042", "hostServerId": "CONF-640X-MNOP-DFGC", "hostMaxUsers": "100", "hostLicenseType": "COMMERCIAL" }, "pluginInfo": { "pluginKey": "org.swift.confluence.visio", "isUnlimitedUsers": true, "pluginVersion": "5.3.0-SNAPSHOT", "pluginLicenseError": "NONE", "isDataCenter": false, "isEvaluation": false, "isSubscription": false, "pluginLicenseType": "COMMERCIAL", "isMaintenanceExpired": false, "pluginLicenseSEN": "SEN-10324174" } }

Profile added

This data is collected when the user creates a new profile on the Global Configuration page. 

{ "keen": { "timestamp": "2020-06-23T15:14:12.597Z", "created_at": "2020-06-23T15:14:13.439Z", "id": "5ef21c459bfa7800010edbaa" }, "eventInfo": { "type": "added", "settings": { "userInUrlParams": false, "urlParams": true, "accessToken": true, "accessTokenInUrlParams": false, "url": true, "accessTokenInHeaderParams": false, "headerParams": true, "passwordInUrlParams": false, "userInHeaderParams": false, "profileType": false, "passwordInHeaderParams": false, "password": true, "user": true } }, "hostInfo": { "hostVersion": "7.2.0", "hostEdition": 100, "hostIsEvaluation": false, "hostIsDataCenter": false, "hostSEN": "SEN-13498042", "hostServerId": "CONF-640X-MNOP-DFGC", "hostMaxUsers": "100", "hostLicenseType": "COMMERCIAL" }, "pluginInfo": { "pluginKey": "org.swift.confluence.visio", "isUnlimitedUsers": true, "pluginVersion": "5.3.0-SNAPSHOT", "pluginLicenseError": "NONE", "isDataCenter": false, "isEvaluation": false, "isSubscription": false, "pluginLicenseType": "COMMERCIAL", "isMaintenanceExpired": false, "pluginLicenseSEN": "SEN-10324174" } }

Profile updated

This data is collected when the user updates a profile on the Global Configuration page. 

{ "keen": { "timestamp": "2020-06-23T15:14:33.667Z", "created_at": "2020-06-23T15:14:34.893Z", "id": "5ef21c5a22d36d0001706a6c" }, "eventInfo": { "type": "updated", "settings": { "userInUrlParams": false, "urlParams": true, "accessToken": true, "accessTokenInUrlParams": false, "url": true, "accessTokenInHeaderParams": false, "headerParams": true, "passwordInUrlParams": false, "userInHeaderParams": false, "profileType": false, "passwordInHeaderParams": false, "password": true, "user": true } }, "hostInfo": { "hostVersion": "7.2.0", "hostEdition": 100, "hostIsEvaluation": false, "hostIsDataCenter": false, "hostSEN": "SEN-13498042", "hostServerId": "CONF-640X-MNOP-DFGC", "hostMaxUsers": "100", "hostLicenseType": "COMMERCIAL" }, "pluginInfo": { "pluginKey": "org.swift.confluence.visio", "isUnlimitedUsers": true, "pluginVersion": "5.3.0-SNAPSHOT", "pluginLicenseError": "NONE", "isDataCenter": false, "isEvaluation": false, "isSubscription": false, "pluginLicenseType": "COMMERCIAL", "isMaintenanceExpired": false, "pluginLicenseSEN": "SEN-10324174" } }

Profile deleted

This data is collected when the user deletes a profile on the Global Configuration page. 

{ "keen": { "timestamp": "2020-06-23T15:14:44.269Z", "created_at": "2020-06-23T15:14:45.000Z", "id": "5ef21c6525d7640001c7845a" }, "eventInfo": { "type": "removed", "settings": { "userInUrlParams": false, "urlParams": false, "accessToken": false, "accessTokenInUrlParams": false, "url": false, "accessTokenInHeaderParams": false, "headerParams": false, "passwordInUrlParams": false, "userInHeaderParams": false, "profileType": false, "passwordInHeaderParams": false, "password": false, "user": false } }, "hostInfo": { "hostVersion": "7.2.0", "hostEdition": 100, "hostIsEvaluation": false, "hostIsDataCenter": false, "hostSEN": "SEN-13498042", "hostServerId": "CONF-640X-MNOP-DFGC", "hostMaxUsers": "100", "hostLicenseType": "COMMERCIAL" }, "pluginInfo": { "pluginKey": "org.swift.confluence.visio", "isUnlimitedUsers": true, "pluginVersion": "5.3.0-SNAPSHOT", "pluginLicenseError": "NONE", "isDataCenter": false, "isEvaluation": false, "isSubscription": false, "pluginLicenseType": "COMMERCIAL", "isMaintenanceExpired": false, "pluginLicenseSEN": "SEN-10324174" } }

 


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