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Plugin conflicts due to interdependencies.

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The customer encountered difficulties when they deactivated the "Comala Document Control" plugin and were subsequently unable to install the "Comala Document Management" plugin. Additionally, the customer already has the "Comala Publishing" plugin installed.

Takeaways :
There were dependencies/blockers between plugins
You can have only one of Comala Document Approval, Comala Document Control, and Comala Document Management apps installed.


Document Approval and Document Control are simple versions of Document Management.

In Cloud, you can’t migrate data between them.
In Data Center, you can migrate data but you still can have only one of them installed.

Workaround :
After uninstalling Comala Document Control the installation of Comala Document Management went fine.

Sample cases :

  1. https://comalatech.jira.com/browse/SUPPORT-17690

  2. https://comalatech.jira.com/browse/SUPPORT-17642

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