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How to get the insight custom field values on a report

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This article contains a workaround to fetch insight object key values on a report. It can be done by an automation rule that copies the insight custom field values into a text-type custom field. These values can then be fetched into the report.

\uD83D\uDCD8 Instructions

  1. Create a text field of type read-only, single-line, or multi-line. In this case, Text Field(multi-line) is considered.

  2. Skip this step in case it's already done
    Assuming the Assets objects type custom fields are configured and available in Jira issues, do this.


  3. Create an automation rule to set the Assets objects custom field values to text fields, publish, and enable the rule.


  4. Create/edit an issue to update the field values of Assets objects type fields to test if the automation executed successfully. Note that only the key values in the object are retrieved.


  5. Navigate to the Reports and Timesheets app to create a report or modify the existing report to include the Text Field type fields in the Fields section. Run the report to see the key values as shown below:

This workaround has been tried and tested on Jira cloud. Make sure you have Standard plan to access Insight Assets.

More information on smart values is at https://support.atlassian.com/cloud-automation/docs/smart-values-in-jira-automation/.

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