This page is about Time to SLA for Jira On-Prem.
If you use Time to SLA for Jira On-Prem and Theme Extension for Jira Service Management, you can enhance your customer portal experience by combining custom designs with precise tracking features offered by TTS.
With this integration, you can seamlessly display the SLA Panel on the themed Request Details View, allowing you to monitor a detailed countdown timer associated with the latest updates on your requests: