Overview
For the Systems article, create a form with some text-data blocks and some drop-down menus using list-data and list-option blocks.
Create the template
For the name of product, report on the page's title (Optional).
For the product type, create a drop-down menu to choose between hardware or software, describing the nature of the system.
Create a text-data block for the product description:
Note that the parameter type=line means this is a single line input.
Next, create a drop-down menu to choose from a list of administrators/managers that may be the product owner.
See that we no longer have to create multiple list-option blocks to list specific users in Confluence. Nest the user-options block inside the list-data block, and then choose an existing user group in Confluence for the group parameter.
The drop-down menu lists all the users from the chosen user group, like this:
Create a text-data block for a link to the product:
Create a drop-down menu for the identity provider of the product:
And now, some support contact information, using list-data and user-options block:
For the support contact field, choose type=autocomplete pameter to input user names like this:
Code
Systems article template source code
<table class="relative-table wrapped" style="width: 52.3358%;">
<colgroup>
<col style="width: 21.4153%;"/>
<col style="width: 78.3675%;"/>
</colgroup>
<tbody>
<tr>
<th>Name of product</th>
<td>
<div class="content-wrapper">
<p>
<ac:structured-macro ac:macro-id="3c61269c-886a-4735-aead-11e618c66ff2" ac:name="report-info" ac:schema-version="1">
<ac:parameter ac:name="">content:title</ac:parameter>
</ac:structured-macro>
</p>
</div>
</td>
</tr>
<tr>
<th colspan="1">Product Type</th>
<td colspan="1">
<div class="content-wrapper">
<p>
<ac:structured-macro ac:macro-id="6fbdaa1c-4a20-42b3-9775-0987258e3cf7" ac:name="list-data" ac:schema-version="1">
<ac:parameter ac:name="blank">false</ac:parameter>
<ac:parameter ac:name="name">KB system type</ac:parameter>
<ac:parameter ac:name="separator">newline</ac:parameter>
<ac:parameter ac:name="atlassian-macro-output-type">INLINE</ac:parameter>
<ac:rich-text-body>
<ac:structured-macro ac:macro-id="f95cb51f-44cf-45c2-aab5-3c26eb6aa718" ac:name="list-option" ac:schema-version="1">
<ac:parameter ac:name="label">Hardware</ac:parameter>
<ac:parameter ac:name="value">Hardware</ac:parameter>
<ac:rich-text-body>
<p>Hardware</p>
</ac:rich-text-body>
</ac:structured-macro>
<ac:structured-macro ac:macro-id="7d43e3a8-fa90-4b2f-ab03-3adbf531b0b7" ac:name="list-option" ac:schema-version="1">
<ac:parameter ac:name="label">Software</ac:parameter>
<ac:parameter ac:name="value">Software</ac:parameter>
<ac:rich-text-body>
<p>Software</p>
</ac:rich-text-body>
</ac:structured-macro>
</ac:rich-text-body>
</ac:structured-macro>
</p>
</div>
</td>
</tr>
<tr>
<th>Description</th>
<td>
<div class="content-wrapper">
<p>
<ac:structured-macro ac:macro-id="8c6841f2-4f13-4e47-bad8-9c9dd2b22740" ac:name="text-data" ac:schema-version="1">
<ac:parameter ac:name="name">System description</ac:parameter>
<ac:parameter ac:name="width">100%</ac:parameter>
<ac:parameter ac:name="type">line</ac:parameter>
<ac:parameter ac:name="content">text</ac:parameter>
<ac:parameter ac:name="atlassian-macro-output-type">INLINE</ac:parameter>
<ac:rich-text-body>
<p> </p>
</ac:rich-text-body>
</ac:structured-macro>
</p>
</div>
</td>
</tr>
<tr>
<th>Product Owner</th>
<td>
<div class="content-wrapper">
<p>
<ac:structured-macro ac:macro-id="ffbfea3e-07dd-436e-a1a2-201461aa8904" ac:name="list-data" ac:schema-version="1">
<ac:parameter ac:name="name">System owner</ac:parameter>
<ac:parameter ac:name="atlassian-macro-output-type">INLINE</ac:parameter>
<ac:parameter ac:name="blankText">Not applicable</ac:parameter>
<ac:rich-text-body>
<ac:structured-macro ac:macro-id="2923114d-e48e-4cd8-ae4a-faf375af438f" ac:name="user-options" ac:schema-version="1">
<ac:parameter ac:name="groups">confluence-administrators</ac:parameter>
<ac:rich-text-body>
<p> </p>
</ac:rich-text-body>
</ac:structured-macro>
</ac:rich-text-body>
</ac:structured-macro>
</p>
</div>
</td>
</tr>
<tr>
<th>URL</th>
<td>
<div class="content-wrapper">
<p>
<ac:structured-macro ac:macro-id="50b6ff9e-c1d6-4c13-a86a-561c1fbf7b41" ac:name="text-data" ac:schema-version="1">
<ac:parameter ac:name="name">System URL</ac:parameter>
<ac:parameter ac:name="width">100%</ac:parameter>
<ac:parameter ac:name="type">line</ac:parameter>
<ac:parameter ac:name="atlassian-macro-output-type">INLINE</ac:parameter>
<ac:rich-text-body>
<p> </p>
</ac:rich-text-body>
</ac:structured-macro>
</p>
</div>
</td>
</tr>
<tr>
<th>Identity Provider</th>
<td>
<div class="content-wrapper">
<p>
<ac:structured-macro ac:macro-id="637b352a-867c-4155-8946-d4d7a4cf50a8" ac:name="list-data" ac:schema-version="1">
<ac:parameter ac:name="name">System provider</ac:parameter>
<ac:parameter ac:name="separator">newline</ac:parameter>
<ac:parameter ac:name="atlassian-macro-output-type">INLINE</ac:parameter>
<ac:parameter ac:name="blankText">Not applicable</ac:parameter>
<ac:rich-text-body>
<ac:structured-macro ac:macro-id="89defb59-68e2-418c-b494-8f45eb7afe3a" ac:name="list-option" ac:schema-version="1">
<ac:parameter ac:name="label">Atlassian</ac:parameter>
<ac:parameter ac:name="value">Atlassian</ac:parameter>
<ac:rich-text-body>
<p>Atlassian </p>
</ac:rich-text-body>
</ac:structured-macro>
<ac:structured-macro ac:macro-id="56e6d80b-e6e9-40b0-88ee-7c9684a04ee5" ac:name="list-option" ac:schema-version="1">
<ac:parameter ac:name="label">Facebook</ac:parameter>
<ac:parameter ac:name="value">Facebook</ac:parameter>
<ac:rich-text-body>
<p>Facebook</p>
</ac:rich-text-body>
</ac:structured-macro>
<ac:structured-macro ac:macro-id="4abe3dff-2dab-4bb2-b0f1-138e55364777" ac:name="list-option" ac:schema-version="1">
<ac:parameter ac:name="label">Google</ac:parameter>
<ac:parameter ac:name="value">Google</ac:parameter>
<ac:rich-text-body>
<p> Google</p>
</ac:rich-text-body>
</ac:structured-macro>
</ac:rich-text-body>
</ac:structured-macro>
</p>
</div>
</td>
</tr>
<tr>
<th colspan="1">Support contact</th>
<td colspan="1">
<div class="content-wrapper">
<p>
<ac:structured-macro ac:macro-id="2e2c8cb9-01fa-4f13-beee-e5ee7d173c1c" ac:name="list-data" ac:schema-version="1">
<ac:parameter ac:name="multiple">true</ac:parameter>
<ac:parameter ac:name="name">System support</ac:parameter>
<ac:parameter ac:name="type">auto complete</ac:parameter>
<ac:parameter ac:name="atlassian-macro-output-type">INLINE</ac:parameter>
<ac:parameter ac:name="blankText">None</ac:parameter>
<ac:rich-text-body>
<ac:structured-macro ac:macro-id="a557b0e0-733b-402e-9fae-c9435a0e3626" ac:name="user-options" ac:schema-version="1">
<ac:parameter ac:name="groups">itsupport</ac:parameter>
<ac:rich-text-body>
<p> </p>
</ac:rich-text-body>
</ac:structured-macro>
</ac:rich-text-body>
</ac:structured-macro>
</p>
</div>
</td>
</tr>
</tbody>
</table>
Next
Part 6 - Using live templates to create KB articles
