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Administrator guide

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Overview

The Administrator Guide provides installation instructions and details about Clone Plus for Jira Server.

For additional information on Clone Plus for Jira, refer to the User Guide.

This is the documentation for Clone Plus for Jira Server/Data Center. If you using Clone Plus for Jira Cloud, refer the

Installation

The steps to install Clone Plus for Jira:

  1. Sign in to your Jira instance as a Jira administrator.

  2. In the top navigation bar, select Administration ⚙️ > Manage apps.
    The Manage apps page is displayed.

  3. In the left sidebar of the Manage apps page, select Find new apps.
    The Atlassian Marketplace for JIRA page is displayed.

  4. In the Search the Marketplace field, search for Clone Plus for Jira.

    Clone Plus for Jira is displayed in the search results.

  5. Click Free trial to begin a new trial or Buy now to purchase a license for Clone Plus for Jira.
    The Confirm app installation dialog box is displayed.

  6. In the Confirm app installation dialog box, click Accept & install.
    The Free trial dialog box is displayed.

  7. In the Free trial dialog box, click Get license.
    You are prompted to sign in to My Atlassian.

  8. On the New Trial License page in My Atlassian, enter your information and click Generate License.
    The Apply your License dialog box is displayed.

  9. In the Apply your License dialog box, click Apply License.
    Clone Plus for Jira is download and installed in your Jira instance. Once the app is installed, you can see it on the Manage apps page. You can click Get started to see details of the app and links to the respective documentation.

  • If you are using an older version of Clone Plus for Jira, you can copy and paste the license into your Jira instance.

  • To find the older versions of Clone Plus for Jira compatible with your instance, you can see our version history page.

How to resolve installation problems

Refer to How to resolve installation problems to resolve any common installation problems or you can also submit a ticket with our support team.

References

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