This page is about Canned Responses Pro Templates for Jira Cloud. Using Server or Data Center? Click here.
The add-on offers several settings to customize the use of canned responses for individual users, projects, and globally across the entire Jira instance.
There are three types of settings: Personal settings, Project settings, and Global settings. All of them can be accessed by opening any Jira project menu where the app is enabled and navigating to Canned Responses > Settings.
Additionally, you can access the Settings by clicking Apps > Canned Responses from the top navigation bar in Jira and finding Settings under Canned Responses Pro in the sidebar menu.
Settings | Description |
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User Settings |
It is not possible to use this feature with the browser extension. |
Project settings |
Here you can create the Initial Template that you want to use as the default template for all issues within the project. It is not possible to use this feature with the browser extension. |
Global settings |
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