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Getting error when trying to enter Cloud Native Synchronizer from Jira plugin page

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Error: Cloud Native Synchronizer can't work in the current browser configuration.

Possible cause: Local storage and third-party cookies are disabled in the browser.

Action: Allow for cookies and local storage by following appropriate steps for your browser.

Google Chrome (and other chromium browsers)

https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DDesktop#zippy=%2Callow-or-block-cookies-for-a-specific-site

Please add site: [*.]ondemand-jiraz-production.spartez-software.com as shown below

Microsoft Edge

https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d

  1. Click the Settings and more button (3 dots in the upper right corner of the browser)

  2. Go to Cookies and site permissions

  3. Click Manage and delete cookies and site data

  4. Disable Block third-party cookies

  5. Reload Cloud Native Synchronizer - TFS4JIRA in JIRA.

Firefox

https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them


Safari

  1. On your Mac, choose Safari > Settings…, then click Privacy

  2. Uncheck: Block all cookies and Prevent cross-site tracking

  3. Reload Cloud Native Synchronizer - TFS4JIRA in Jira (CMD+R).


In case enabling cookies and local storage does not solve the issue, please contact support.

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