Can I see survey information on the ticket without having to click on the panel?
Yep. According to Atlassian there are two options for the panel in the ticket glance display when you open a ticket:
- New display hides the panel, and you need to click on it to see the results.
- Old display makes the panel visible immediately. To enable this view, add ?oldIssueView=true to your URL. As a result, you will see the information on the ticket age without any additional clicks.
I have another question, where do I get help?
Yes, let's talk! We'd be happy to help. You can always reach us at products@cprime.com, and we'll get you covered.