Installing the User Group Picker PRO™

Owned by Service Account
Last updated: Feb 12, 2019 by Admin Adminovich (Deactivated)
2 min read

Besides the User Group Picker PRO™ app itself, there are also two dependencies, two complementary apps that are installed with it:

  • SIL Engine™ – a library having countless utility routines, but most importantly, it contains a SIL™ language parser. 
  • warden – licensing support for several of our apps

Installing via Atlassian Universal Plugin Manager

If you are connected to the Atlassian Marketplace website from your Jira administration console, you can install our apps directly from the Marketplace. 
For more information, see Installing add-ons and Universal Plugin Manager pages.

  1. Log into your Jira as Admin.
  2. In the cog wheel menu, go to Add-ons.
  3. In the Find new add-ons section, search for "User Group Picker PRO™".

This installation method is the quickest way. You can also install by file upload, as described in the next section.

Installing by file upload

It might seem more complicated but a manual install is quite easy to do. After all, all you have to do is to copy certain files. Here's how.

  1. Download the User Group Picker PRO™ file from the Atlassian Marketplace.
  2. Log into your Jira as Admin.
  3. From Jira administration console, click the Manage add-ons link.
  4. Click Upload add-on and select the file you downloaded, and click Upload.
  5. If not already done, enable logging on our modules. Open with a text editor of your choice the Jira log4j configuration file JIRA_INSTALL_DIR/atlassian-jira/WEB-INF/classes/log4j.properties and add these 2 lines at the end of it. 

  6. Restart Jira.

    log4j.logger.com.keplerrominfo=INFO, filelog
    log4j.additivity.com.keplerrominfo=false

What should I do if I installed an incompatible version?

User Group Picker PRO™ is only compatible with Jira v7.0.0 and higher; JDK version should be at level 8.

If you have installed an incompatible version, perform the following steps:

  1. Uninstall warden.
  2. Uninstall the SIL Engine™.
  3. Uninstall the User Group Picker PRO™.

  4. Install the version of the User Group Picker PRO™ that is compatible with your Jira version.
    SIL Engine™ and warden should now have the right versions as well.

  5. Check any dependent apps, such as Power Scripts for Jira™, Power Actions™, etc. Note that these apps must be re-enabled manually.