List of changes in Data security & Privacy statement (v2 to v3)

Analytics Information section

As of the date this policy went into effect, we use Amplitude, LogRocket and Pendo as analytics providers. To learn more about the privacy policy of Amplitude, refer to Amplitudes's Policies and Principles.  To learn more about the privacy policy of LogRocket, refer to LogRocket Privacy Policy. To learn more about data privacy of Pendo, refer to Pendo Data Privacy and Security.

Dropped
Analytics can be disabled from Global Configuration page of the App.

Use the Google Analytics Opt-out Browser App to prevent analytics information from being sent to Google Analytics.

Analytics can be disabled from Global Configuration page of the App.

As of the date this policy went into effect, we use Google Analytics and keen.io as analytics providers. To learn more about the privacy policy of Google Analytics, refer to Google's Policies and Principles. Use the Google Analytics Opt-out Browser App to prevent analytics information from being sent to Google Analytics. To learn more about the privacy policy of keen.io , refer to keen.io Privacy Policy.

Analytics can no longer be disabled. According to the Atlassian Marketplace Terms of Use, each vendor can collect and use technical data and related information in a non-personally identifiable form.

We changed our analytics providers from Keen.io and Google Analytics to Amplitude, LogRocket and Pendo.

Tracking Technologies section

We utilize session storage, local storage and IndexedDB to store user session data and facilitate a seamless user experience. These technologies help maintain your session state, allowing you to stay logged in and use the App without needing to re-enter your credentials during active sessions. Session storage temporarily stores data while you are using the App, and IndexedDB is used for more persistent storage of data for improved performance and offline capabilities.

You can instruct your browser to manage or block certain data storage mechanisms, including session storage, local storage and IndexedDB. However, disabling these features may affect your ability to use certain functionalities of the App. Your browser may also have built-in tools to manage local storage and other tracking technologies used by the App.

We use various technologies to collect information, such as cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory. We use cookies to improve and customize the App and your experience; to allow you to access and use the App without re-entering your username or password; and to count visits and understand which areas and features of the App are most popular. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of the App. We may also collect information using web beacons (also known as "tracking pixels"). Web beacons are electronic images that may be used in the App or in emails that help us to deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon.

We also use javascript, e-tags, "flash cookies", and HTML5 local storage to collect information about your online activities over time and across different websites or online services. Many browsers include their own management tools for removing HTML5 local storage objects. To manage "flash cookies" please click here.

App infrastructure has changed, so did the usage of tracking technologies. In new version of app we are using Firebase technology, which is using Session Storage and IndexedDB API.
App is also storing user properties in local storage.

Services Providers, Business Partners, and Others section

DROPPED

• MongoDB Atlas - Cloud Database storage

• Google Analytics — For collecting analytics

• Keen.io - For collecting analytics

• CloudFlare — DNS proxy

ADDED

• Amplitude, LogRocket, Pendo - For collecting analytics

• MongoDB Atlas - Cloud Database storage

• Google Analytics — For collecting analytics

• Keen.io - For collecting analytics

• CloudFlare — DNS proxy

App after infrastructure change utilizes Firebase services, which are part of Google Cloud Platform. Analytics services providers changed from Google Analytics and Keen.io to Amplitude, LogRocket and Pendo.

Data storage, transfer and security section

Cloud App hosts data with Google Cloud Platform service providers in us-central1 region (Council Bluffs, Iowa, North America) in United States.

The App hosts data with hosting service providers in numerous countries.

App after infrastructure changes uses Firebase Realtime DB for data storage. Database is hosted in us-central1 region of Google Cloud Platform.

Data flow section

Data is stored in Firebase Realtime DB service provided by Google Cloud Platform.

Data is stored in MongoDB Atlas service with Google Cloud Platform as the actual storage.

Change on Database from MongoDB to Firebase Realtime DB.